Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Devon Hodge

Westlock,AB

Summary

Hardworking and motivated [Job Title] with [Number] years of experience and record of success in [Type] industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Manager

husky
Westlock, AB
01.2020 - Current
  • Maintained adequate staffing to meet objectives within budget.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Analyzed business performance data and forecasted business results for upper management.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Monitored staff performance and addressed issues.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.

Operator

Clc logging
Slave Lake, AB
01.2016 - 01.2020
  • Provided training assistance to new operators on proper machine operation techniques.
  • Reported any discrepancies or abnormalities in the production process immediately to supervisor.
  • Adjusted feed rates and machine speeds as required during operation.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Troubleshot and diagnosed equipment malfunctions to minimize downtime.
  • Met or exceeded target for on-time customer shipments.
  • Met deadlines for completion of assigned tasks efficiently and effectively.
  • Loaded raw materials into hoppers or other feeding devices prior to processing.
  • Used daily system logs to document production information, discussing issues with management.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Maintained production and quality documentation.
  • Assessed and corrected jams in equipment.
  • Learned and followed safety and emergency procedures.
  • Rotated among various workstations, performing work necessary to meet production needs.
  • Utilized hand and power tools and heavy machinery during manufacturing processes.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Reported failures, malfunctions or wear issues on equipment to supervisor.
  • Taught new employees machine operation techniques and important business procedures.

One Shot Hot Shot

Piolet car service
Slave Lake, AB
01.2011 - 01.2016
  • Performed minor mechanical repairs such as changing oil or checking tire pressure levels.
  • Inspected trucks before each trip to ensure proper functioning of brakes, lights, tires, mirrors, and other essential components.
  • Contacted [Job title] to confer on issues causing delays or missed deliveries.
  • Notified customers of delays to decrease calls to support.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Obtained signatures needed to complete and process paperwork.
  • Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Provided excellent customer service by responding promptly to inquiries and requests for assistance.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Navigated routes with relevant map programs and GPS systems.
  • Secured materials and equipment for transport to prevent damage to goods during transit.
  • Utilized street maps to plan and determine most efficient routes.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Transported and safely delivered items to prevent damage or loss.
  • Performed [Timeframe] inspections and completed vehicle repairs.
  • Identified potential hazards along route such as icy roads or poor visibility conditions.
  • Notified supervisor immediately if vehicle had any issues requiring repair.
  • Checked cargo against shipping documents prior to departure from pick-up location and upon arrival at destination point.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Adhered strictly to local traffic laws as well as company policies regarding speed limits and route selection.
  • Recorded expenses and maintained receipts.
  • Planned and completed group projects, working smoothly with others.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.

Education

Grade 12 diploma -

Roland Michener Secondary School
Slave Lake
01-2011

Skills

  • Strategic Planning
  • Budget Control
  • Team Leadership
  • Time Management
  • Schedule Preparation
  • Negotiation
  • Business Planning
  • Verbal and Written Communication
  • Complex Problem-Solving
  • Expense Tracking

Certification

  • class 5 drivers licence

Timeline

Manager

husky
01.2020 - Current

Operator

Clc logging
01.2016 - 01.2020

One Shot Hot Shot

Piolet car service
01.2011 - 01.2016

Grade 12 diploma -

Roland Michener Secondary School
Devon Hodge