Summary
Overview
Work History
Skills
Timeline
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Devon Grant

Sylvan Lake,Alberta

Summary

I’m looking to increase my skills and make a positive impact with your company.. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

6
6
years of professional experience

Work History

Sales Representative/Warehouse Operator

Nedco
10.2021 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Process orders, inquiries & quotations every day.
  • Consistently achieve a high level of customer service.
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.

Warehouse Associate

Chatters Limited Partnership
06.2020 - 08.2021
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address.

organized and properly stocked.

  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Completed over 200 customer orders each day in warehouse setting.
  • Worked safely around moving machinery.
  • Manually or mechanically loaded and unloaded materials from pallets, skids,
  • Performed inventory control, such as counting and stocking merchandise.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Communication to effectively and efficiently with co-workers.

Sales Asociate

Lakeshore Liquor
11.2018 - 06.2020
  • Helped customers locate products and checked store system for merchandise.
  • Received payments by cash, credit and personal check and remitted correct change.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated customers on different promotions, spirits and wines to facilitate buying decisions..
  • Prepared large cash deposits with zero discrepancies.

Skills

  • Customer Service
  • Customer Relationship Building
  • Complex Problem-Solving
  • Interpersonal communication skills

Timeline

Sales Representative/Warehouse Operator

Nedco
10.2021 - Current

Warehouse Associate

Chatters Limited Partnership
06.2020 - 08.2021

Sales Asociate

Lakeshore Liquor
11.2018 - 06.2020
Devon Grant