Devon Anthony Vassell
Brampton,Canada
Summary
Results-oriented expert with extensive experience in customer relations and administrative operations. Utilizes critical thinking and active listening to enhance customer experiences and streamline operational workflows.
Overview
8
8
years of professional experience
Work History
Data Entry Clerk
Manpower
Mississauga, ON
01.2025 - Current
- Track and trace shipments: Use company databases and systems to identify and locate packages with insufficient or unreadable marking information.
- Process unmarked freight: Scan and properly label the freight in a central database to ensure it can be routed and delivered correctly.
- Work effectively with other departments and personnel in a fast-paced warehouse environment.
- Familiarity with warehouse procedures and equipment, such as scanners, is an asset.
- Familiarity with Microsoft Office Suite and internal tracking databases is typically required.
- The ability to multitask, prioritize tasks, and maintain a tidy work area is crucial.
CUSTOMER SERVICE REPRESENTATIVE
C.R Liquor Store and more
02.2020 - 11.2023
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Developed strong customer relationships and loyalty through effective communication.
- Performed data entry tasks accurately and in a timely manner.
- Played the role of supervisor when management is away, making the best decisions for the team.
ASSISTANT TEACHER
Great Start Academy
St. Elizabeth
01.2018 - 01.2019
- Assisted teachers with lesson plans and classroom activities, while encouraging student participation.
- Cleaned classrooms and organized instruction materials in appropriate locations.
- Developed and maintained consistent, positive relationships with children.
- Communicated regularly with parents regarding student progress, behavior issues, or academic concerns.
- Served as mentor and role model for learners by demonstrating appropriate behavior.
Education
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Munro College
01.2009
Skills
- Lesson Planning
- Parent and Caregiver Relations
- Administrative Support
- Curriculum Design
- Positive Student Engagement
- Active listening
- Problem-solving
- Critical thinking
- Customer relations
Languages
English
Full Professional
Timeline
Data Entry Clerk
Manpower
01.2025 - Current
CUSTOMER SERVICE REPRESENTATIVE
C.R Liquor Store and more
02.2020 - 11.2023
ASSISTANT TEACHER
Great Start Academy
01.2018 - 01.2019
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Munro College