Devon Acker-James

Leadership: I have led teams in both professional and volunteer settings, consistently promoting collaboration, accountability, and excellence

Communication: I communicate clearly and professionally with guests, team members, and supervisors, adapting my style to suit the context and audience

Customer Service: I bring warmth, attentiveness, and professionalism to every guest interaction, ensuring positive and memorable experiences

Active Listening: I attentively listen to guests and colleagues, responding thoughtfully and with empathy to ensure needs are met and concerns are addressed

Time Management: I effectively balance multiple responsibilities and deadlines in fast-paced, high-pressure environments

Compassion & Emotional Intelligence: I connect easily with people from all walks of life and maintain a calm, respectful presence in both hospitality and therapeutic contexts