Summary
Overview
Work History
Education
Skills
Certification
Academic Honors And Awards
References
Internship
References
Timeline
Generic

Devlin Taylor

Norwalk

Summary

Dedicated professional with expertise in assessing program qualifications and managing application procedures. Skilled in utilizing analytical abilities to maintain adherence to regulations, and precision in processing. Proficient in employing case management strategies and fostering productive interactions with clients.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Eligibility Technician

Orange County Social Services Agency
05.2024 - 12.2024
  • Conducting interviews to gather information, explaining program requirements, and assisting with application completion.
  • Verifying the accuracy of information provided by applicants, including financial, employment, and personal details.
  • Evaluating information to determine if an applicant meets the criteria for specific programs.
  • Calculating benefit amounts according to program rules and regulations.
  • Preparing and maintaining comprehensive documentation of client interactions and case details.
  • Staying informed about changes in laws and policies related to eligibility.

Intern

Southern California Crossroads
08.2023 - 04.2024
  • Engage a diverse group of community stakeholders
  • Track and document outreach and community activities
  • Engage community partners such as residents, activists, local advocacy groups, community staff, faith-based organizations, the leadership of neighborhood associations civil groups, and local businesses, also county and community services include hospitals and healthcare organizations
  • Attends training and meetings as required
  • Set goals and deadlines for performance that comply with the organization's policies

Case Manager Supervisor

Southern California Crossroads
09.2021 - 04.2024
  • Facilitating patient care by assessing patients' needs
  • Evaluating treatment options
  • Creating treatment plans and progress
  • Coordinating care and gauging process
  • Case review with patient care providers
  • Provided ongoing support to case managers in crisis situations, guiding them through problem-solving strategies and promoting best practice approaches.
  • Played a key role in the development and implementation of organizational policies and procedures related to case management, ensuring alignment with best practice standards.

Tutor (Work Study)

Los Angeles Harbor College
08.2019 - 12.2022
  • Case Management
  • Active Listening
  • Communication
  • Patience
  • Problem-solving
  • Assisting students with homework, projects, research, and academic tasks.

Education

Bachelor of Science - Rehabilitation Science

California State Los Angeles
Los Angeles, CA
01.2024

Associate of Arts - Social and Behavioral Science

Los Angeles Harbor College
Wilmington, CA
01.2021

High School Diploma -

Locke High School
Los Angeles, CA
01.1997

Skills

  • Interview techniques
  • Problem solving
  • Benefit calculation
  • Case documentation
  • Case management
  • Active listening
  • Social work
  • Verbal and written communication
  • Time management
  • Organization and multitasking
  • Data entry and analysis
  • Public assistance

Certification

  • HCAI Peer Training, 2025-06-17
  • Stop The Bleed, American College of Surgeons, 2023-10-01
  • Community Violence Intervention Training, Urban Peace Academy, 2023-05-01

Academic Honors And Awards

  • 2019-06-03, Dean's Honor List
  • 2020-01-16, Dean's Honor List
  • 2020-06-23, President's Honors
  • 2020-06-23, Dean's Honor List

References

Available upon request

Internship

Southern California Crossroads, Los Angeles, CA, RVPC, 2023-08-01, 2024-05-01, Engage a diverse group of community stakeholders, Track and document outreach and community activities, Engage community partners such as residents, activists, local advocacy groups, community staff, faith-based organizations, the leadership of neighborhood associations civil groups, and local businesses, also county and community services include hospitals and healthcare organizations, Attends training and meetings as required, Set goals and deadlines for performance that comply with the organization's policies

References

References available upon request.

Timeline

Eligibility Technician

Orange County Social Services Agency
05.2024 - 12.2024

Intern

Southern California Crossroads
08.2023 - 04.2024

Case Manager Supervisor

Southern California Crossroads
09.2021 - 04.2024

Tutor (Work Study)

Los Angeles Harbor College
08.2019 - 12.2022

Bachelor of Science - Rehabilitation Science

California State Los Angeles

Associate of Arts - Social and Behavioral Science

Los Angeles Harbor College

High School Diploma -

Locke High School
Devlin Taylor