Devita Ramgolam
Caledon
Summary
Dedicated and focused Executive Assistant who excels at prioritizing, completing multiple task simultaneously and following through to achieve project goals, answer a high volume of incoming calls while handling in person inquiries from customers and colleagues, flexible and hardworking with strong drive to succeed and grow within the organization where my skills and experience can be utilized.
Overview
7
7
years of professional experience
Work History
Shipping Coordinator
Richard Wilcox
08.2021 - Current
- Process orders for invoicing
- Answered phone calls, provide information to callers and connect callers to appropriate people.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Coordinated international shipments, navigating customs requirements and import/export laws for efficient delivery of goods.
- Developed comprehensive training materials for new hires, ensuring thorough understanding of company policies and procedures related to shipping coordination.
- Maintained accurate documentation for all shipments, ensuring compliance with regulations.
Program Co-ordinator
CI Financial
08.2019 - 02.2020
- Manage Executive vice president, Vice president, and Director Calendars
- Coordinate external meetings;
- Coordinate recurring internal meetings
- Coordinate travel arrangements;
- Interface on behalf of CI Corporate and internal staff
- Complete expense reports
- Assist with projects as assigned
- Assist in managing service provider relationships
- General organization of investment management department
- Assist in preparing marketing presentations, events and reports
- Maintain contact information for all department contacts in Outlook
- Various office duties (faxing, copying, typing, ordering lunches)
Executive Assistant to District Manager
Liquor Control Board of Ontario
08.2018 - 05.2019
- Respond to inquiries and communicate with stores
- Screen incoming telephone calls and proceed/respond appropriately
- Prepare retail and statistical reports and correspondence
- Coordinate meeting dates, compose and distribute meeting minutes
- Receive code and submit invoice payments
- Drafting correspondence, co-ordinating follow-up actions and maintaining files, updating data and generating reports
- Acting as first line contact and liaison with corporate departments and external parties, ensuring continuity of information
- Coordinating departmental travel itineraries and collating travel expenditures
- Maintaining department records and monitoring office supplies and equipment
- Scheduled and set up meetings, appointment, conference calls
- Seasonal Hiring-Winter Fixed term and Summer Fixed term
- Prepare Performance Appraisal-Employee and Managers
- Researched and assembled data for reports and presentations
- Any other task as assigned by District Manager
Education
Realestate Salesperson -
Humber College
Toronto, NoneSkills
- Customer Service
- Critical thinking and problem solving
- Creativity
- Teamwork
- Computer Skills
- Time Management
- Ability to Multitask
- Leadership Skills
- Fast Learner
- Ability to Work Under Pressure
- Communication Skills
- Problem Solving
- Advanced Computer Skills in MS Office (Excel, Power Point, Word, etc)
- Ability to work effectively both independently and in a team
- Excellent organizational skills with proven ability to prioritize tasks
- Self-starter with Strong organizational skills
- Excellent customer service skills and ability to build relationships at all levels
- Ability to multitask with strong attention to detail
- Excellent time management skill
Timeline
Shipping Coordinator
Richard Wilcox
08.2021 - Current
Program Co-ordinator
CI Financial
08.2019 - 02.2020
Executive Assistant to District Manager
Liquor Control Board of Ontario
08.2018 - 05.2019
Realestate Salesperson -
Humber College
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