Devin Miller
Edmonton,AB
Summary
Dynamic Trainer/Advisory Consultant and Business Development Representative. Excels in creating impactful training materials, fostering strong client relationships, and enhancing market presence. Skilled in course development and relationship management, achieving significant client engagement and satisfaction.
Overview
11
11
years of professional experience
Work History
Trainer/Advisory Consultant
SPI Health and Safety
Edmonton, AB
09.2022 - 01.2025
- Designed detailed instructional materials for effective Fall Protection and Confined Space entry in both Alberta and British Columbia.
- Used role-playing, lectures, and simulations to present information in a variety of instructional techniques and formats.
- Conducted virtual and in-person training sessions for clients across BC and Alberta.
- Supported sales team by promoting training opportunities to current and prospective clients.
Business Development Representative
SPI Health and Safety
Edmonton, Alberta
10.2019 - 09.2022
- Developed and maintained strong relationships with current and prospective clients to expand market presence.
- Identified business prospects through cold calling, networking, marketing and database leads.
- Identified key decision makers within target companies and initiated contact with them.
- Built strong relationships with existing customers through ongoing communication.
Inside Sales Representative
SPI Health and Safety
Edmonton, Alberta
09.2017 - 10.2019
- Participated in trade shows and conventions to generate leads.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Conducted cold calls to generate new business leads.
- Conducted outbound calls to existing clients to upsell products or services.
- Implemented sales promotions and discounts in collaboration with the marketing department.
Inside Sales Representative
Hazmasters
Edmonton, Alberta
03.2014 - 08.2017
- Negotiated prices, terms of sale and service agreement to close transactions.
- Implemented sales promotions and discounts in collaboration with the marketing department.
- Liaised between outside sales representatives and accounts to optimize customer service.
- Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
Education
Red Seal Apprenticeship - Parts Technician
Northern Alberta Institute of Technology
Edmonton, AB11-2006
High School Diploma -
Eastglen High School
Edmonton, AB06-1999
Skills
- Classroom oversight
- Train-the-trainer
- Course development
- Training material updates
- Instrumentation
- Lesson plan development
- Relationship building and management
- Prospecting
- Relationship building and rapport
- Business development and planning
Affiliations
- Animal Fostering and Rescue
- Edmonton Riptides Water Polo Club, Board Member
Timeline
Trainer/Advisory Consultant
SPI Health and Safety
09.2022 - 01.2025
Business Development Representative
SPI Health and Safety
10.2019 - 09.2022
Inside Sales Representative
SPI Health and Safety
09.2017 - 10.2019
Inside Sales Representative
Hazmasters
03.2014 - 08.2017
Red Seal Apprenticeship - Parts Technician
Northern Alberta Institute of Technology
High School Diploma -
Eastglen High School
Similar Profiles
Stan StathisStan Stathis
National Accounts Director at SPI Health & SafetyNational Accounts Director at SPI Health & Safety
Kevin HendersonKevin Henderson
NA at SPI Holdings / SPI LightingNA at SPI Holdings / SPI Lighting
Abraham O. FuentesAbraham O. Fuentes
Security Guard at Abbott SPI, INC.Security Guard at Abbott SPI, INC.