Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Administrator Operations
Brewers Distribution Ltd
03.2022 - Current
Maintain accurate records of shipments received, return of full goods to brewers, ensuring correctness of information entered into system
Process inventory cycle counts in SAP
Process adjustments/corrections to customer orders
Daily reporting and ongoing verification/compilation of paperwork
Support operations working in a fast-paced and dynamic environment
Ontario Deposit Return Program vehicle audits
Warehouse Mapping
Assembly verification
Ensure that customer service targets and goals are successfully met
Ensure the company's Health and Safety, Operational and Budgetary efficiencies are met
Exemplify the Company's dedication to customer service
Direct contact with internal and external customers as required
Build load manifests
Perform other related duties and projects as assigned
Provided answers to customer questions via phone and email, typically within a couple hours
Cashier
Flying J
12.2022 - 05.2023
Provide guests fast, friendly, and clean service
Maintain inventory
Operate cash registers
Maintain the overall appearance and cleanliness of the restaurant
Provide excellent guest service
Office Assistant
World Financial Group
11.2021 - 03.2022
Prepare correspondence, reports, statements, forms, presentations, applications and other documents
Process incoming and outgoing mail electronically
Photocopy and collate documents for distribution, mailing and filing
Send and receive messages and documents using electronic mail
Maintain inventory of office supplies, order supplies as required and arrange for servicing of office equipment
Assist in preparing meeting agendas, attend meetings, and record minutes
May sort, process and verify receipts, expenditures, forms and other documents
May perform basic bookkeeping tasks such as preparing invoices and bank deposits
Scan, sort and file documents according to established guidelines
Responsible for managing the clientele file on record in an organized manner
Responsible for contacting customers/clients to update them on their case
Responsible for organizing World Financial Group events including bookings.
E-Commerce Associate
Walmart
03.2021 - 01.2022
Responsible for getting online orders ready for customer pick-up and delivery
Responsible for assigning tasks to the other associates and working with them to effectively open the day of operations
Assistant Professor
Sri Guru Teg Bahadur Khalsa College
08.2019 - 04.2020
Responsible for the proper impartation of economic & statistical principles to graduate and undergraduate students
Assisted a team of 5 students to prepare for the quiz competition
Responsible for the conduction of external exams on the institution's premises.
Accounts Assistant
Zoom Infotech
06.2015 - 01.2017
Responsible for managing the Accounts Receivables, invoicing and reconciliation of General Ledger Accounts
Ensuring accuracy of the recorded data
In charge of monitoring the bank transactions on a daily basis and categorizing them accordingly
Reviewing bank statements to record all the miscellaneous transactions on a daily basis
Making and taking daily calls, to and from clients, so maintain co-ordination and building the business.
Education
M.A - Strategic Global Business Management, Economics
Conestoga College
Kitchener, Ontario
12.2021
Master of Arts - Economics
Aligarh Muslim University
Aligarh
06.2019
Bachelor of Commerce - Accounting
Punjab University
Chandigarh
04.2015
Skills
MS Office: MS Word, MS Excel, MS PowerPoint
E-views
Tally
SAP
Prioritizing Workflows
Guest Experiences
Telephone Etiquette
Warehouse Operations
Management
Oversee Administrative Functions
Shift Coverage
Desktops, Laptops and Mobile Devices
Volunteership
Volunteer with Big Brother Big Sister (2021)
Volunteer with Khalsa Aid (2023- continuing)
Timeline
Cashier
Flying J
12.2022 - 05.2023
Administrator Operations
Brewers Distribution Ltd
03.2022 - Current
Office Assistant
World Financial Group
11.2021 - 03.2022
E-Commerce Associate
Walmart
03.2021 - 01.2022
Assistant Professor
Sri Guru Teg Bahadur Khalsa College
08.2019 - 04.2020
Accounts Assistant
Zoom Infotech
06.2015 - 01.2017
M.A - Strategic Global Business Management, Economics