Devina Emmanuel
Brampton,Canada
Summary
Highly motivated and compassionate professional with extensive experience in mental health, addiction recovery, and crisis intervention. Adept at providing support to youth and individuals struggling with mental illness, addiction, and homelessness. Skilled in building trusting relationships, collaborating within multi-disciplinary teams, and advocating for clients. Well-versed in trauma-informed care, motivational interviewing, and various therapeutic approaches. Committed to creating positive, supportive environments while working independently or within a team.
Overview
24
24
years of professional experience
Work History
Mental Health Assistant
North York General Hospital
01.2009 - Current
- Provide direct client care to individuals facing mental health and addiction challenges, with a focus on youth, by utilizing trauma-informed approaches and crisis intervention techniques
- Collaborate with multi-disciplinary teams to create and implement individualized care plans
- Offer advocacy for clients and facilitate communication between clients, family members, and treatment providers
- Utilize motivational interviewing and cognitive behavioral strategies to support client behavior change and recovery
- Provide ongoing support in both inpatient and outpatient settings, ensuring that clients receive the appropriate resources and care
- Maintain detailed, accurate documentation and progress reports in compliance with hospital standards
- Assist in case management, ensuring client’s needs are met across various units and services
- Train and guide staff in de-escalation techniques and crisis management
Administrative & Clerical Duties
Active Industrial Maintenance
01.2001 - 01.2022
- Provided administrative and clerical support, including office cleaning and maintenance for diverse client environments such as medical buildings and automotive dealerships
- Assisted with inventory management and scheduling, ensuring smooth operations
- Developed strong organizational skills and attention to detail through daily administrative duties
Education
Addictions and Recovery for Families and Youth Diploma -
CDI College
01.2023
Medical Office Assistance Diploma -
Trios College
01.2013
Ontario Secondary School Diploma -
01.2009
Skills
- Crisis Intervention & De-escalation
- Client-Centered Care
- Active Listening
- Multi-Disciplinary Team Collaboration
- Report Writing & Case Documentation
- Time Management & Organization
- Cultural Sensitivity & Inclusivity
- Typing Speed: 60 wpm
- Proficient in MS Office & EMR Systems
- Valid G Driver’s License
- Fluent in Hindi/Urdu
Education Certifications
- Addictions and Recovery for Families and Youth Diploma, CDI College, 2023
- Harm Reduction Certification, 2023
- First Aid – Opioid Poisoning Emergencies, 2023
- Indigenous Culture Safety, 2023
- ASIST (Applied Suicide Intervention Skills Training), 2023
- First Aid and CPR, 2023
- Concurring Disorders, 2022
- Cognitive Behavioral Skills, 2022
- Motivational Interviewing Skills, 2022
- Trauma-Informed Care, 2022
- Inter-Professional Multi-Disciplinary, 2022
- Non-Violent Crisis Intervention Skills, 2022
- Wellness Recovery Action Plan, 2022
- Virtual Care, 2019
- Medical Office Assistance Diploma, Trios College, 2013
- Medical Terminology, 2013
- Pharmacology and Pathology, 2013
- Ontario Secondary School Diploma, 2009
Key Qualifications
Expertise in mental health services, addiction recovery, and crisis intervention., ASIST, First Aid/CPR, Trauma-Informed Care, Motivational Interviewing, Non-Violent Crisis Intervention, Cognitive Behavioral Skills, Strong interpersonal and communication abilities for effectively engaging clients and collaborating with team members., Proven track record in managing cases, providing advocacy, and delivering client-centered support., Experience working with diverse populations and marginalized communities., Strong report writing, documentation, and case management skills., Ability to assess situations quickly and implement effective solutions in a fast-paced environment.
Languages
Hindi
Professional Working
Urdu
Professional Working
Timeline
Mental Health Assistant
North York General Hospital
01.2009 - Current
Administrative & Clerical Duties
Active Industrial Maintenance
01.2001 - 01.2022
Medical Office Assistance Diploma -
Trios College
Ontario Secondary School Diploma -
Addictions and Recovery for Families and Youth Diploma -
CDI College
Similar Profiles
Rapanwinder BrringRapanwinder Brring
RN at North York General hospitalRN at North York General hospital
Lorenzo AndricciolaLorenzo Andricciola
Unit Coordinator/Secretary Cardiology at North York General HospitalUnit Coordinator/Secretary Cardiology at North York General Hospital
Isabella ObohIsabella Oboh
Administrative Assistant at North York General Hospital-Axia HealthAdministrative Assistant at North York General Hospital-Axia Health