Devin Willick
Kamloops,BC
Summary
Resourceful and personable Service Coordinator with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment. Well organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Services Coordinator
Thompson Okanagan Community Services Co-op
08.2021 - Current
- Monitor services to Individuals to ensure goals identified are met
- Develop and review support plans
- Monitor quality of services to Individuals
- Support the overall function of support staff
- Recruit, select, maintain and terminate support workers with the assistance of the HR Coordinator and Executive Director
- Assist in the orientation and training of new staff -
- Provide support, supervision ad feedback to support workers
- Provide effective management and leadership to the team
- Implement annual performance reviews with support workers
- Schedule regular team meetings
- Monitoring of all statistical data relating to service delivery
- Confirm and authorize bi-weekly timesheets and petty cash, monthly mileage and other expenses
Therapeutic Recreation Aide
Ridgeview Lodge
01.2020 - 01.2022
- Assisting and organizing therapeutic programs based on the domains of health for resident’s with varying levels of dementia and cognitive impairments
- Observing and documenting behaviours
- Working as a team to develop fun, therapeutic group and individual programs for residents using a person centred approach
- Utilizing the company’s 20 seat bus for scenic drives, bringing resident’s to outdoor activities and/or appointments
- Auditing programs utilized by the department monthly
- Experience with move in assessments and leisure and well-being assessments
- Running and supporting resident and family council meetings
- General administrative duties (answering the phone, booking resident/family appointments, answering e-mails etc.)
Health Care Aide
Ridgeview Lodge
01.2015 - 01.2022
- Assist residents with personal hygiene tasks (bathing/showering, grooming and dressing)
- Routinely consult with resident’s family members to address any concerns regarding health, nutrition and overall well-being of resident
- Working closely with the interdisciplinary team to make sure resident is cared for as best as possible and review care plans
- Assist with providing meals and snacks for residents and feeding if necessary
- Monitoring resident behaviours and documenting health changes accordingly
- Maintaining inventory of supplies
- Charting
Education
Standard First Aid With CPR C/AED -
St. John's Ambulance
Kamloops07.2027
Activity Assistant Certificate - Therapeutic Recreation
College of The Rockies
BC2021
Health Care Assistant Certificate; -
Thompson RiversUniversity
BC2015
Skills
- Dependable and Consistent work ethic
- Proficiency in Office Programs
- Administrative Duties
- Improve Employee Performance
- Telephone Communication
- Employee Timesheet Processing
- Spreadsheet Tracking
- Word Processing
- Ongoing Client Support
- Coordinate Work
- Analytical and Critical Thinking
- Adaptability and Flexibility
Timeline
Services Coordinator
Thompson Okanagan Community Services Co-op
08.2021 - Current
Therapeutic Recreation Aide
Ridgeview Lodge
01.2020 - 01.2022
Health Care Aide
Ridgeview Lodge
01.2015 - 01.2022
Standard First Aid With CPR C/AED -
St. John's Ambulance
Activity Assistant Certificate - Therapeutic Recreation
College of The Rockies
Health Care Assistant Certificate; -
Thompson RiversUniversity
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