Devin Staten
Brisbane
Summary
Focused Emergency Management Director develops comprehensive disaster plans and oversees emergency response teams. Trains personnel to respond appropriately in crisis situations with detailed protocols and clear communication of specific tasks. Coordinates programs to mitigate destructive effects of disasters with implementation of attested emergency activities.
Overview
26
26
years of professional experience
Work History
Airfield Operations Specialist
City and County of San Francisco
09.2023 - 10.2024
- Supported operations by managing professional communications, tracking data and managing records.
- Compiled data and prepared aviation operations and aviation safety reports.
- Reduced regulatory risks by acquiring documents, certificates, clearances and approvals from appropriate agencies.
- Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.
- Addressed medical emergencies and flight operation obstacles as both first responder and emergency management leader.
- Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.
- Investigated and reported accidents, incidents, or safety concerns to appropriate personnel and authorities.
- Implemented and enforced safety policies and procedures, confirming compliance with regulations.
Fleet Services Agent
American Airlines
03.2018 - 09.2023
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Guided planes for all arrivals and departures with strong focus on safety.
- Organized and detail-oriented with a strong work ethic.
- Loaded and unloaded trailers by utilizing equipment such as hand trucks, pallets jack and forklifts.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Connected electrical power unit and hoses to aircraft.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 15 daily flights.
Sales Manager
Dime
08.2017 - 01.2019
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry events and conventions to expain sales opportunities.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Prepared sales presentations for clients showing success and credibility of products.
- Built relationships with customers and community to establish long-term business growth.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Expedited deliveries to meet customer deadlines and requirements.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
Police Officer
City of Los Angeles World Airport Police
11.2003 - 07.2017
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Answered emergency calls for help from citizens and business owners.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Provided testimony in court proceedings.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Collaborated with federal agencies on investigations.
- Documented findings and prepared detailed reports.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Carefully documented statements, observations, and evidentiary materials.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Collected and preserved physical evidence, photographs and laboratory submissions.
- Trained team members on agency processes, court procedures and investigation strategies.
- Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
Port Security Officer
United States Coast Guard
08.1998 - 08.2002
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
- Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
- Employed telecommunications equipment to coordinate marine traffic and organize navigation.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Learned to operate new technology systems and procedures through instruction, simulators and models.
Education
Master of Science - Organizational Leadership And Management
University of La Verne
La Verne, CA05.2016
Bachelor of Science - Criminal Justice
California State University - Long Beach
Long Beach, CA05.2002
Skills
- Evacuation Procedures
- Emergency planning
- Public Safety
- Disaster Response
- Crisis Management
- Training and education
Timeline
Airfield Operations Specialist
City and County of San Francisco
09.2023 - 10.2024
Fleet Services Agent
American Airlines
03.2018 - 09.2023
Sales Manager
Dime
08.2017 - 01.2019
Police Officer
City of Los Angeles World Airport Police
11.2003 - 07.2017
Port Security Officer
United States Coast Guard
08.1998 - 08.2002
Master of Science - Organizational Leadership And Management
University of La Verne
Bachelor of Science - Criminal Justice
California State University - Long Beach
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