Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Devin Sobering

Steinbach

Summary

Versatile Resort Operations Manager with a proven track record at Keystone Resort, adept in staff management and problem-solving. Excelled in enhancing customer satisfaction and operational efficiency. Skilled in MS Office and team leadership, consistently prioritized employee training and conflict resolution to achieve seamless operations.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Resort Operations Manager

Keystone Resort
06.2016 - Current

Manager duties such as creating a schedule for the employees, training new staff creating orders for supplies, handling issues with customers or with the till, cash balancing, entering bills of vendors in quick books, working on a till system helping customers, taking bookings and checking customers in.


Matinence and operations duties, regular matinence such as minor repairs ie changing taps and toleits, operating and maintaining the pool, making sure the cabins and motels are operating smoothly.

  • Developed and maintained relationships with external vendors and suppliers.

Vibe Table Operator

Barkman Concrete
06.2014 - 05.2016
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.

Pump Attendant

Co Op Gas Station
07.2013 - 04.2016
  • Provided excellent service through timely responses to customer inquiries and concerns.
  • Provided exceptional customer service by answering questions about fuel types and prices, as well as offering additional services and products available at the station.
  • Demonstrated strong multitasking abilities while managing multiple vehicles'' refueling needs simultaneously without compromising quality of service or safety standards.
  • Enhanced customer satisfaction by providing efficient fueling services and maintaining a clean work environment.

Education

Steinbach Reginal Secondary School
Steinbach, MB
06.2014

Skills

  • Problem-solving
  • Team leadership
  • Customer service
  • Decision-making
  • Employee relations and conflict resolution
  • Staff training
  • Staff management
  • Inventory management
  • MS office
  • Schedule management

Languages

English

Timeline

Resort Operations Manager

Keystone Resort
06.2016 - Current

Vibe Table Operator

Barkman Concrete
06.2014 - 05.2016

Pump Attendant

Co Op Gas Station
07.2013 - 04.2016

Steinbach Reginal Secondary School
Devin Sobering