Summary
Work History
Education
Skills
Timeline
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Devin Snider

San Rafael

Summary

Dynamic and friendly professional with a proven track record at Starbucks, excelling in time management and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and maintaining a clean, organized workspace. A dedicated team player committed to fostering positive relationships and achieving sales targets in fast-paced environments.

Work History

Barista

Starbucks
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Cleaned counters, machines, utensils, and seating areas daily.

Sales Associate

Xfinity
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Delivery Driver

Mountain Mike’s Pizza
05.2021 - 2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Sales Associate

Lumio
2021 - 2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Porter

Toyota
2020 - 2021
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.
  • Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
  • Maintained building exteriors for professional, clean presentation standards.
  • Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
  • Stored supplies safely and securely to prevent theft and damage.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Completed sweeping, mopping, and window-cleaning.
  • Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.

Meat Department Clerk

Luckys Market
2019 - 2021
  • Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
  • Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
  • Adhered to strict food safety guidelines when handling raw products, protecting both consumer health and company reputation.
  • Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.

Bagger

Harvest Market Natural Foods
2017 - 2018

I’d used to buy groceries welcome customers help customers self with what they need to help with if they need to help out to the car I would help out to the car

Education

Welding

San Marin
Novato, CA
06.2019

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Problem-solving
  • Cleanliness
  • Opening and closing duties

Timeline

Delivery Driver

Mountain Mike’s Pizza
05.2021 - 2023

Barista

Starbucks

Sales Associate

Xfinity

Sales Associate

Lumio
2021 - 2021

Porter

Toyota
2020 - 2021

Meat Department Clerk

Luckys Market
2019 - 2021

Bagger

Harvest Market Natural Foods
2017 - 2018

Welding

San Marin
Devin Snider