Devin Ortega
Costa Mesa
Summary
Dedicated leader with a strong background in team mentorship and exceptional customer service. Proven ability to manage logistics effectively and enhance team outcomes through strategic thinking and problem-solving.
Overview
6
6
years of professional experience
Work History
Founder/Head Coach
JD Elite Basketball
Los Angeles, CA
04.2026 - Current
- Mentored coaches in effective training methodologies and game strategies to improve team outcomes.
- Analyzed athlete performance data to refine training approaches and maximize individual growth potential.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Managed team logistics including budgeting, tournament registration, scheduling, and travel coordination.
- Recruited and developed players while organizing and leading team practices.
- Secured sponsorships and maintained relationships with community partners to support team operations.
- Coordinated schedules, event planning, and operational activities for a competivite athletic program.
Floor Staff Member
Regal Cinemas
Costa Mesa, CA
10.2023 - Current
- Provided exceptional customer service, ensuring a positive experience for all guests.
- Operated point-of-sale systems efficiently, processing transactions and managing cash accurately.
- Maintained cleanliness and organization of lobby, theaters, and concession areas to enhance guest satisfaction.
- Assisted in training new staff on operational procedures and customer service standards.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
Restocker
Pitstop Liquor
South El Monte, CA
04.2020 - 07.2021
- Restocked shelves efficiently to maintain optimal product availability.
- Organized inventory layout to enhance customer accessibility and shopping experience.
- Assisted customers in locating products, providing exceptional service while restocking shelves.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Supported store management with various tasks as needed, including inventory counts and assisting customers when not actively engaged in restocking duties.
Education
High School Diploma -
Orange Coast College
Costa Mesa, CA05.2028
Skills
- Team leadership
- Strategic thinking
- Problem-solving skills
- Time management
- Reliability and punctuality
- Customer service
- Cash handling
- Product promotion
Timeline
Founder/Head Coach
JD Elite Basketball
04.2026 - Current
Floor Staff Member
Regal Cinemas
10.2023 - Current
Restocker
Pitstop Liquor
04.2020 - 07.2021
High School Diploma -
Orange Coast College