- Athletics: Completed 2 half-marathons; Beginner Muay Thai Fighter
- Creative: Portrait photographer for weddings & special occasions
- Language: 100 Days of Code™: The Complete Python Pro Bootcamp: Day 27
Devin Malhi
Brampton
Summary
Dynamic business professional with over five years of experience in risk analysis, operations, technical solutions, and financial coordination. Expertise in translating complex data into actionable insights for executive decision-making while effectively managing large portfolios and fostering collaboration across cross-functional teams. Proven track record of driving measurable process improvements that enhance operational efficiency and support strategic objectives. Committed to leveraging analytical skills and industry knowledge to deliver impactful results in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Risk Analyst
Nippon Express Canada Ltd. (NECA)
09.2023 - Current
- Led monthly executive presentations for senior leadership, translating performance data and account risk assessments into actionable recommendations that reduced organizational exposure by over 15%
- Oversee operations for a $20+ million portfolio across 300+ accounts consistently maintaining a 98% performance rate while ensuring accuracy and timely execution.
- Developed analytical models based on historical patterns, improving operational predictability by over 20%, enabling more accurate planning and strategic resource allocation.
Accounting & Finance Coordinator
Mason’s Masonry Supply Ltd.
02.2022 - 09.2023
- Administered end-to-end operations for 500+ client accounts, including transaction processing, reconciliation, and reporting, maintaining 99% accuracy.
- Collaborated with sales, operations and customer service teams to resolve discrepancies and inquiries, cutting resolution time by over 20%.
- Reviewed account data and produced monthly management reports, providing recommendations on adjustments and terms.
Client Service Representative
Finastra
10.2020 - 02.2022
- Managed portfolio of 300+ client accounts for the National Student Loan Service Centre, ensuring effective service delivery while maintaining regulatory compliance.
- Developed customized solutions based on individual client situations, resulting in 15% improvement in account resolution through strong negotiation and analysis.
- Consistently exceeded $250,000+ monthly targets, surpassing benchmarks by 10%+ while maintaining professionalism and client relationships.
Technology Specialist
Tekmart
08.2018 - 09.2020
- Installed, configured, and maintained enterprise technology environments for multiple clients.
- Operated system deployments, installations, and upgrades while verifying compatibility and security.
- Communicated technical solutions to non-technical stakeholders in ways they could understand and act on.
Education
Bachelor of Commerce (Co-op) - Business Technology Management
Toronto Metropolitan University
Toronto, ON04-2020
Skills
Business & Strategy: Strategic Planning, Business Analysis, Process Improvement, Project Coordination, Operations Management, Performance Metrics, Decision Support, Stakeholder Engagement
Communication & Leadership: Executive Presentations, Relationship Building, Cross-Functional Collaboration, Public Speaking, Negotiation, Problem-Solving, Team Coordination, Change Management
Technical & Analytical: Microsoft Excel (Pivot Tables, XLOOKUP, Macros), Power BI, SQL, Forecasting, ERP Systems, SAP, AS400, ITMR4, Salesforce, Zoom, Power BI, Google Analytics, Quickbooks
Certification
- Cargowise Certified Operator
- Introduction to Artificial Intelligence (LinkedIn)
Interests
Timeline
Risk Analyst
Nippon Express Canada Ltd. (NECA)
09.2023 - Current
Accounting & Finance Coordinator
Mason’s Masonry Supply Ltd.
02.2022 - 09.2023
Client Service Representative
Finastra
10.2020 - 02.2022
Technology Specialist
Tekmart
08.2018 - 09.2020
Bachelor of Commerce (Co-op) - Business Technology Management
Toronto Metropolitan University
EARLY CAREER
- Web Content Technologist (Co-op) | City of Brampton | Brampton, ON | 05/2015 to 12/2015
- E-Resource Lab Facilitator (Co-op) | George Brown College | Toronto, ON | 08/2015 to 01/2016
- Client Technology Analyst (Co-op) | CIBC Capital Markets | Toronto, ON | 09/2017 to 04/2018