Devin Loeb
Torrance
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
19
19
years of professional experience
Work History
Quality Assurance
California Box company
01.2017 - Current
- Employees are responsible for maintaining high standards of quality in packaging products. This includes adhering to production schedules and ensuring that products meet customer specifications.
- Team members are expected to work collaboratively, contributing to a positive workplace culture. This involves problem-solving and supporting colleagues to achieve common goals.
- Employees may be involved in various aspects of production, including operating machinery, managing inventory, and ensuring timely delivery of products. The company emphasizes Just-In-Time (J.I.T.) logistics to meet customer demands efficiently.
- The company encourages employees to participate in training and development programs to enhance their skills and capabilities. This commitment to continuous improvement is vital for both personal growth and the company's success.
- Providing exceptional customer service is a core value at California Box. Employees are expected to support customers effectively, ensuring their needs are met and fostering long-term relationships.
Security Officer
Universal Protection Services
01.2011 - 01.2016
- Both mobile and static day and night surveillance operations
- Boom gate inspections of vehicles and personnel
- Investigate disturbances
- Apprehend or evict trespassers
- Monitor the integrity of property boundaries
- Contact operations center and direct personnel in the event of an emergency
- Monitor CCTV
- Contact police or emergency services when necessary
- Report on activities on a nightly basis
- Perform checks of locks, lights, phones and security equipment
- Assist in training of security team
- Received certificate of appreciation from management for diligence
- Dealt effectively and professionally with trespassers and perpetrators on numerous occasions
- Conducted security briefings with all personnel
Security Officer
Hines Lnr Warner Center Security
01.2011 - 12.2011
- Performed static daily door operations
- Inspected customers parking structure to ensure vehicles were safe
- Monitored the safety and integrity of corporate property
- Contacted police or emergency services when necessary
- Helped ensure safety of customers and staff
- Completed regular reports on activities
- Diffused volatile situations before they happened
- Assist in training of security team
- Report on activities on a nightly basis
- Perform checks of locks, lights, phones and security equipment
- Awarded perfect attendance and outstanding performance
- Promoted shift supervisor
Security Officer
Securitas Security
01.2007 - 12.2010
- Answered telephone calls to take messages, answered questions, and provided information during non-business hours and when switchboard was closed.
- Inspected and adjusted security systems, equipment and machinery to ensure operational use and to detect evidence of tampering.
- Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensured security of doors, windows, and gates.
- Prevented threats to staff on several occasions
- Ensured proper theft check also prevented theft of employee
Education
High School Diploma -
Inglewood High
Inglewood, CA06-2005
No Degree -
El Camino College
Torrance, CASkills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Spreadsheets
- Reports
- Windows
- MAC
- Structural quality assurance
Timeline
Quality Assurance
California Box company
01.2017 - Current
Security Officer
Universal Protection Services
01.2011 - 01.2016
Security Officer
Hines Lnr Warner Center Security
01.2011 - 12.2011
Security Officer
Securitas Security
01.2007 - 12.2010
High School Diploma -
Inglewood High
No Degree -
El Camino College
Qualifications
Santa Fe Springs, California Box Company, 2017-01-01, present, Quality Assurance: Employees are responsible for maintaining high standards of quality in packaging products. This includes adhering to production schedules and ensuring that products meet customer specifications., Team Collaboration: Team members are expected to work collaboratively, contributing to a positive workplace culture. This involves problem-solving and supporting colleagues to achieve common goals., Production and Logistics: Employees may be involved in various aspects of production, including operating machinery, managing inventory, and ensuring timely delivery of products. The company emphasizes Just-In-Time (J.I.T.) logistics to meet customer demands efficiently., Continuous Improvement: The company encourages employees to participate in training and development programs to enhance their skills and capabilities. This commitment to continuous improvement is vital for both personal growth and the company's success., Customer Service: Providing exceptional customer service is a core value at California Box. Employees are expected to support customers effectively, ensuring their needs are met and fostering long-term relationships., 6, Patrols industrial and commercial premises to prevent and detect signs of intrusion and ensures security of doors, windows, and gates., Protects buildings and grounds, including all contents, occupants, customers, and visitors, by enforcing rules and regulations related to security at the location., Directs both foot and vehicular traffic in and around the location., Supervises and enforces all systems designed to monitor or identify personnel and vehicles entering the location., Conducts inspections of packages and vehicles as required., Controls the movement of people, products, and vehicles into, out of, and within the location., Records information relating to the security of people, products, and vehicles, and reports this to the security supervisor or the client’s representative., Conducts and reviews safety inspections of all areas of the location disruptions to the business., Mitigates risks that could affect the day-to-day operations of a facility.