Devin Keahey
Folsom
Summary
Professional hospitality worker, ready to excel in fast paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus in teamwork and adaptability, consistency meeting changing needs. Skilled in managing multiple tasks, handling customer inquires, and bringing fun high quality service to guests. Reliable and results driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Reds Bistro
08.2025 - Current
- Delivered exceptional guest service in a high pressure fine dining environment
- Enhanced guest experience through personalized food and wine pairings
- Trained and mentored new servers on menu offerings and customer engagement techniques
- Skillfully juggled multiple tasks while simultaneously remaining calm under pressure during busy shifts
Server
Macaroni Grill
03.2022 - 08.2025
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new team members on operational procedures and customer engagement techniques.
- Managed inventory supplies for table settings and beverages, optimizing resource availability.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Viscontis Ristorante
01.2025 - 07.2025
- Delivered exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Processed payments accurately, handling cash and credit transactions efficiently.
- Responded promptly to guest inquiries and concerns, fostering positive dining experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Receptionist
Amazing Tans
08.2020 - 11.2021
- Managed front desk operations, ensuring smooth customer flow and optimal service delivery.
- Scheduled appointments utilizing booking software to maximize client availability and satisfaction.
- Trained and mentored junior staff in customer service protocols and office procedures.
- Resolved customer inquiries promptly, enhancing overall client experience and retention rates.
Merchandiser
Sas Retail Merchandising
07.2019 - 05.2021
- Analyzed sales data to optimize product placement and inventory levels.
- Developed visual merchandising strategies to enhance customer engagement and drive sales.
- Collaborated with cross-functional teams to ensure effective execution of promotional displays.
- Trained and mentored junior merchandisers on best practices in product presentation.
Education
High School Diploma -
Walnutwood Highschool
Rancho Cordova, CASkills
- Hospitality service expertise
- Customer service
- High volume dining
- Suggestive selling
- Point of sale operation
- Tableside etiquette
Timeline
Server
Reds Bistro
08.2025 - Current
Server
Viscontis Ristorante
01.2025 - 07.2025
Server
Macaroni Grill
03.2022 - 08.2025
Receptionist
Amazing Tans
08.2020 - 11.2021
Merchandiser
Sas Retail Merchandising
07.2019 - 05.2021
High School Diploma -
Walnutwood Highschool