Dedicated Social Service Worker with a history of meeting organizational goals, being respectful in the workplace, and utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best align with the organizational mindset. Proficient in working with the public, being solution-based & trauma-informed, and collaborating with others.
Overview
8
8
years of professional experience
Work History
Pathfinder- Integrated Service Delivery
GNWT Dept. Of Executive And Indigenous Affairs
09.2021 - Current
Assisting program participants of Yellowknife, Dettah and N'Dilo with 2 or more complex needs spanning 2 or more Government departments with system navigation, advocacy, and goal setting.
Working collaboratively with participants and Government departments in times of crisis such as: eviction, domestic violence, mental health crisis, and food and income security.
Identifying barriers within Government programs and suggesting alternative service delivery methods to the Manager- Integrated Service Delivery. Breaking down those alternative methods and presenting them to managers of other GNWT departments.
Secured housing, medical care, and employment for clients by collaborating with various community agencies.
Homelessness Specialist
NWT Housing Corporation
01.2021 - 09.2021
Managed homelessness programs including the Homelessness Assistance Fund and Canada NWT housing benefit; by connecting with clients and other GNWT and NGO service providers and offering appropriate solutions and funding to help residents remain housed.
Assisted in administrating funding to overnight emergency shelters and housing-first style programs, while educating respective staff on effective service provision and workplace safety.
Responding to inquiries & complaints to the office of the Housing Minister; by reaching out to NWT residents and connecting them to local supports and resources. Also providing them with NWTHC programming and funding if applicable, and helping them create a sustainable housing plan long-term.
Managing and documenting all case files in DIIMS and THS (Territorial Housing System) to ensure all interactions are appropriately documented.
Behavioral Health Worker
GNWT- Stanton Territorial Hospital
03.2019 - 01.2021
Ensured safety of all clients and staff on the Psychiatry Unit by escorting clients for fresh air breaks and conducting safety checks of rooms & belongings.
Assisting mental health patients in the Emergency Department during times of crisis, as well as ensuring nurse, physician, and patient safety.
Assisting nurses with admittance of patients to the Psychiatry Unit, including documents such as suicide risk assessments and mental state exams.
Interacting with potentially volatile patients throughout every shift while checking in on their mental well-being, emotions, and general health.
Case Aide- Summer Student
GNWT- Child & Family Services
06.2018 - 10.2018
Assisting Social Workers with child interviews; taking notes during interviews and interacting with children.
Supervising office and community visits between children in care and their biological parents.
Delivering food rescue services to families in need of assistance.
Social Work Practicum Student
Side Door Hopes Haven Youth Centre
04.2018 - 06.2018
Interacting with youth living at the centre and providing them with healthy outlets to discuss their daily struggles.
Running the youth emergency shelter and dealing with potentially intoxicated/abusive/dangerous youth; assessing situations on the spot and collaborating with co-workers for solutions.
Tracking behaviour and progress of youth and discussing action plans with co-workers.
Case Officer- Summer Student
GNWT- Community Mental Health & Adult Services
05.2017 - 08.2017
Acquired identification, health care cards, and birth certificates for clients.
Assisted homeless persons obtain funding sources for stable housing.
Conducted counseling screenings to determine appropriate treatment for clients, as well as making intake phone calls to those who were referred for counseling services.
Advisor
GNWT- Health & Social Services
11.2016 - 05.2017
Developed awareness for drug abuse and misuse through the Opioid Awareness Campaign.
Discussed tactics to reduce drug overdose within communities.
Worked with various GNWT departments to integrate effective protocols when drug overdose happens.
Public speaking to students in high school about the dangers of drug overdose and drug addiction.
Education
Bachelor of Social Work -
Vancouver Island University
Nanaimo, BC
06.2026
Social Services Diploma - Social Services
Vancouver Island University
Nanaimo, BC
06.2018
Bachelor of Arts - Honors Kinesiology
University of Western Ontario
London, ON
High School Diploma -
Premier Elite Athletes Collegiate
Toronto, ON
06.2013
Skills
Case management
Crisis Intervention
Referrals and networking
Conflict Resolution and Problem-Solving
Program, Policy, and System Navigation
Multidisciplinary team collaboration
Strengths-based solution-focused approach
Confidential case documentation experience
Extensive experience working with the Northern Indigenous population
Addiction expertise
Friendly and personable
Strategic planning
Accomplishments
2013 & 2014 Team Canada Member: Junior Pan American Squash Championships
2014 University of Western Ontario Varsity Squash team Member
2017 Canada Summer Games: Team NT Men's Volleyball Manager
First Aid-CPR Certified
Completed the Behavioral Health Worker Training Program
Certified WrapAround Facilitator with Wrap Canada
ASIST Suicide First Aid Certified
Completed Trauma-Informed Practice (TIP) Training Program
Notary Public in and for the Northwest Territories
Affiliations
President: Yellowknife Fastball League
Vice-President: Softball NWT
Métis descent, Member of Yellowknife Métis Local #66 (North Slave Métis Alliance)
Timeline
Pathfinder- Integrated Service Delivery
GNWT Dept. Of Executive And Indigenous Affairs
09.2021 - Current
Homelessness Specialist
NWT Housing Corporation
01.2021 - 09.2021
Behavioral Health Worker
GNWT- Stanton Territorial Hospital
03.2019 - 01.2021
Case Aide- Summer Student
GNWT- Child & Family Services
06.2018 - 10.2018
Social Work Practicum Student
Side Door Hopes Haven Youth Centre
04.2018 - 06.2018
Case Officer- Summer Student
GNWT- Community Mental Health & Adult Services
05.2017 - 08.2017
Advisor
GNWT- Health & Social Services
11.2016 - 05.2017
Bachelor of Social Work -
Vancouver Island University
Social Services Diploma - Social Services
Vancouver Island University
Bachelor of Arts - Honors Kinesiology
University of Western Ontario
High School Diploma -
Premier Elite Athletes Collegiate
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