Devin Cate
El Cajon
Summary
Highly motivated and committed medical assistant with a proven history of superior performance at individual, team, and organizational levels. Excels in multitasking and prioritizing workloads with little or no supervision, ensuring efficient and accurate completion of tasks. Known for being detail-oriented, eager to leverage medical background and team-building skills in a deadline-driven environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Perlman Clinic
11.2024 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Completed EKGs and other tests based on patient presentation in office.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Special Education Classroom Aide
Carlton Hills Elementary School
08.2024 - 09.2024
- Interacted physically and verbally with students throughout each day.
- Work one to one to ensure safety and maintain daily school routines
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Enhance life skills and act as an intermediary with teachers to enhance class participation
- Help to soothe and calm an escalated or agitated individual
- Assisted in the implementation of behavioral intervention plans to reduce challenging behaviors and promote self-regulation skills among students
Customer Service Cashier
Ferny's Mexican Grill
01.2020 - 04.2020
- Utilized POS system to handle customer cash and credit card transactions.
- Developed a customer service training program that improved customer service representatives' ability to handle customer inquiries
- Answered product questions using knowledge of sales and store promotions.
- Analyzed customer service data to identify and address customer service issues, resulting in improved customer experience
- Promoted a safe and secure work environment by adhering to established safety protocols and reporting any potential hazards or incidents to management
- Handled high pressure situations calmly, maintaining composure during busy periods or difficult interactions
Customer Service Cashier
Panera Bread
08.2018 - 11.2019
- Utilized POS system to handle customer cash and credit card transactions.
- Handled high pressure situations calmly, maintaining composure during busy periods or difficult interactions
- Answered product questions using knowledge of sales and store promotions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Learned duties for various positions and provided backup at key times.
Education
Medical Assistant Certification - Health Care Administration
Health Occupation Center
12.2024
High School Degree - undefined
Santana High School
06.2020
Skills
- Compassionate Patient Care
- Appointment Scheduling
- Blood Collection Expertise
- Client Intake Coordination
- Medical Administrative Support
- Precision Lab Equipment Calibration
- Critical Thinking Skills
- Electronic Medical Records Management
- Vital signs and examinations
- Hands-On Patient Support
- CPR and AED
- Compassionate Patient Interaction
- Vaccine Administration Expertise
- Adaptable Learner
- Strong Verbal Skills
- Healthcare Vocabulary
- HIPAA Compliance Expertise
- Patient Records Organization
Certification
- Basic Life Support (BLS) - American Heart Association.
- Medical Assistant
- Crisis Prevention Intervention (CPI)
Timeline
Medical Assistant
Perlman Clinic
11.2024 - Current
Special Education Classroom Aide
Carlton Hills Elementary School
08.2024 - 09.2024
Customer Service Cashier
Ferny's Mexican Grill
01.2020 - 04.2020
Customer Service Cashier
Panera Bread
08.2018 - 11.2019
High School Degree - undefined
Santana High School
Medical Assistant Certification - Health Care Administration
Health Occupation Center
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