Devin Anstey
Grand Falls-Windsor,NL
Summary
- Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
- Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
10
10
years of professional experience
Work History
Sales Associate/Laborer/Driver Helper
Kent Building Supplies
02.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Followed verbal and written instructions to properly move and ship products.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Used hand-held scanners and physical logs to accurately track item movements.
- Inspected cargo for proper packaging to meet safety and security regulations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Train new hires on WAVe equipment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
Shift Manager
Donninis
02.2017 - 02.2021
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Counted registers and cleaned and secured shop at end of shift.
- Exercised composure under pressure and in escalated customer service scenarios.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Food Service Worker
Tim Horton's
09.2014 - 01.2017
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed store opening and closing procedures and balanced tills.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Air Cadet Instructor
The Canadian Forces
06.2014 - 08.2014
- Skilled at working independently and collaboratively in the team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Coach cadets in sports and physical activities
Education
High School Diploma -
Valmont Academy
King's Point, NL01.2014
Skills
- Money Handling
- Answering Customer Questions
- Shipment Processing
- Stocking and Replenishing
- Quotas and Goals
- Payment Processing
- Product Sales
- Sales Expertise
- JLG Trained
- WAVe Trained
- Forklift Trained
- WAVe trainer
- Stocking and replenishing
- Multi-tasking strength
- Sales training
- Standard First aid (2022)
- Powerline hazard (2024)
Accomplishments
- Standard First Aid (2022)
- Irving Forklift Trained (2022)
- WAVe Trained (2021)
- JLG Trained (2021)
- WAVe Trainer (2022)
- WHMIS (2023)
- Irving Fall Arrest Certified (2021)
- Powerline Hazard Course (2024)
- Lord Strathcona Medal (2012) the highest award which can be bestowed upon a Canadian cadet in recognition of exemplary performance in physical and military training.
Timeline
Sales Associate/Laborer/Driver Helper
Kent Building Supplies
02.2021 - Current
Shift Manager
Donninis
02.2017 - 02.2021
Food Service Worker
Tim Horton's
09.2014 - 01.2017
Air Cadet Instructor
The Canadian Forces
06.2014 - 08.2014
High School Diploma -
Valmont Academy
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