Devika Gamage Manawadu
Oakville,Canada
Summary
Organized Accounts Assistant knowledgeable in various accounting programs and possessing solid computer skills. Experienced in handling bookkeeping activities and correcting account errors. Adept at analyzing complex situations and finding creative solutions to challenging problems.
Overview
31
31
years of professional experience
Work History
Accounts Assistant
Manpower Group Head Office
01.2012 - Current
- Provided exceptional customer service when addressing client inquiries or concerns regarding their account status or charges billed.
- Managed high-volume workload while maintaining attention to detail, resulting in reduced errors in financial documentation.
- Answered customer questions and concerns and sought through outstanding payment accounts to resolution.
Volunteer
Preston Lodge seniors Home
01.2006 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable senior's experience.
Customer Service Cashier
Wal-Mart Group, ASDA Superstore
01.2005 - 01.2007
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Met customer service goals and exceeded customer expectations.
Accounts Assistant
Sri Lankan Airlines
01.1997 - 01.2002
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
- Assisted in month-end closing processes, contributing to a more efficient workflow within the finance department.
- Assisted auditors during annual audits, providing them with accurate documentation for review.
- Developed strong working relationships with internal departments such as purchasing and accounting, fostering effective collaboration on financial matters.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
Office Assistant
Sri Lankan Airline
01.1994 - 01.1997
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Delivered clerical support by handling range of routine and special requirements.
Education
Diploma in Accounting And Business Administratiobn -
Sheridan College
Trafalgar Campus, Ontario01.2012
Certificate in Business Communication -
ELT Pathways Program
Oakville, Ontario01.2012
CIMA (Chartered Institute of Management Accountant) Stage 1 - Licentiate Level
Institute of Chartered Accountants
Colombo, Sri Lanka01.1995
Skills
Ledger and journal entries
Bank Reconciliation
Data inputting
Invoice Processing
Journal Entries
Data Entry
Bookkeeping
MS Office
Accomplishments
- Achieved employee of the mont by completing daily targets with accuracy and efficiency.
Volunteer Experience
Volunteer, Less than a year, 01/01/06, Preston Lodge seniors Home, Preston Road, Kingsbury, UK
References
Provided Upon Request
Languages
English
Professional Working
sinhala
Native or Bilingual
French
Elementary
Assist people who needs support
Supporting for their basic requirement .
Timeline
Accounts Assistant
Manpower Group Head Office
01.2012 - Current
Volunteer
Preston Lodge seniors Home
01.2006 - Current
Customer Service Cashier
Wal-Mart Group, ASDA Superstore
01.2005 - 01.2007
Accounts Assistant
Sri Lankan Airlines
01.1997 - 01.2002
Office Assistant
Sri Lankan Airline
01.1994 - 01.1997
Diploma in Accounting And Business Administratiobn -
Sheridan College
Certificate in Business Communication -
ELT Pathways Program
CIMA (Chartered Institute of Management Accountant) Stage 1 - Licentiate Level
Institute of Chartered Accountants
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