Devi Patel
Windsor
Summary
Detail-oriented and versatile professional with over 2 years of experience in customer service and packaging operations. Adept at delivering exceptional service while ensuring efficient packaging processes. Proven ability to handle customer inquiries, resolve complaints, and manage packaging duties to ensure product integrity and timely deliveries. Excellent communication and organizational skills, with a strong commitment to quality and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Production Technician
Medicap Laboratories
05.2024 - 12.2024
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
- Aided in setting up and breaking down production equipment and stages to help prepare production area for filming and properly store equipment after use.
- Increased workplace safety, conducting thorough hazard assessments and implementing corrective actions.
Cashier
D-Mart
06.2021 - 01.2023
- Efficiently processed customer transactions including cash, credit card, and mobile payments
- Assisted with customer inquiries and resolved any issues with professionalism
- Maintained clean and organized work area, restocking supplies and ensuring compliance with hygiene standards
- Collaborated with team members to meet sales targets and promote special promotions or discounts
- Balanced cash drawer at the end of each shift and maintained accurate records of transactions
Education
Bachelors - Interior Design
Gujarat University
Ahmedabad, India08.2020
Skills
- Excellent customer service
- Effective communication
- Attention to detail
- Machine operation
- Assembly line experience
- Testing and troubleshooting
- GMP regulations adherence
- Quality control
Timeline
Production Technician
Medicap Laboratories
05.2024 - 12.2024
Cashier
D-Mart
06.2021 - 01.2023
Bachelors - Interior Design
Gujarat University
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