Devesh Chawla
Summary
Experienced and reliable Team Leader with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Content Creator • Team Manager • Freelancer
- Harnessed strong writing, editing and proofreading abilities to each assignment to produce the best possible content
- Delivered high-quality written content that was insightful, informative, and entertaining.
Customer Service Associate Team Leader
Daffodils
08.2022 - 07.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Teaching • IELTS Tutor
Daffodils
08.2022 - 01.2023
- Helped students overcome language barriers through motivation, dedication, and persistence in helping them to succeed
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Interacted physically and verbally with students throughout each day.
- Offered student support through special accommodations, extra assistance, and assessments.
Warehouse Sorter
Adwood Manufacturing
08.2023 - 10.2023
- Used scanners to quickly locate and track items in warehouse.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Collaborated with team members to achieve daily pick and pack goals.
Wine Taster
Ub Marketing
- Set up wine tastings to bring in business and promote special offerings.
- Holds the target of selling more than 22 boxes in 4 hours
Delivery Driver
Intelcom
09.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Cleaning Crew Member
Night Shift On 5th
- Handled equipment, chemicals, and materials properly and with caution.
Server Shift Leader
Fire Grill Bbq
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Matriculation -
G.N.F. Public School
High School Diploma -
S.B.U.S Senior Secondary School
Khadur Sahib03.2019
B.A. Eng Hons - Arts
Panjab University, Chandigarh
Chandigarh08.2022
Skills
- Organization and Time Management
- Problem-Solving
- Planning and Coordination
- Social Perceptiveness
- Quality Assurance
- Good Telephone Etiquette
- Cultural Awareness
- Active Listening
- Excellent Communication
- Serving It Right
Languages
English
Full Professional
Certification
- [Serving It Right] License
Availability
Available to work part time in evenings (all days) and nights
Timeline
Delivery Driver
Intelcom
09.2023 - Current
Warehouse Sorter
Adwood Manufacturing
08.2023 - 10.2023
Customer Service Associate Team Leader
Daffodils
08.2022 - 07.2023
Teaching • IELTS Tutor
Daffodils
08.2022 - 01.2023
Content Creator • Team Manager • Freelancer
Wine Taster
Ub Marketing
Cleaning Crew Member
Night Shift On 5th
Server Shift Leader
Fire Grill Bbq
Matriculation -
G.N.F. Public School
High School Diploma -
S.B.U.S Senior Secondary School
B.A. Eng Hons - Arts
Panjab University, Chandigarh
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