Devender Nain
Surrey,BC
Summary
Dynamic Transportation Supervisor with a proven track record at Shankar Transport, excelling in route planning and driver performance management. Skilled in optimizing delivery schedules and enhancing customer satisfaction through effective communication and conflict resolution. Adept at vehicle maintenance and dispatching procedures, ensuring compliance with safety regulations and operational efficiency.
Overview
3
3
years of professional experience
Work History
Transportation Supervisor
Shankar Transport
01.2025 - Current
- Provided clear direction to drivers regarding routes, pickup and delivery locations, traffic conditions.
- Monitored the performance of drivers to ensure compliance with safety regulations.
- Conducted regular meetings with drivers to discuss areas of improvement or any concerns.
- Developed efficient route plans for drivers to maximize time management and customer satisfaction.
- Scheduled daily routes for delivery personnel, ensuring timely completion of deliveries.
- Trained new employees on company policies and procedures related to delivery operations.
- Resolved conflicts between customers, staff, vendors in a timely manner.
- Coordinated with dispatchers to ensure smooth transition between loading and unloading activities at warehouses.
Delivery Driver
Danfoss
12.2022 - 01.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Associate of Arts - General Studies
Kwantlen Polytechnic University
Surrey, BC08-2024
Skills
- Transportation management
- Route planning
- Vehicle maintenance
- Routing
- Scheduling
- Dispatching procedures
Languages
English
Full Professional
Timeline
Transportation Supervisor
Shankar Transport
01.2025 - Current
Delivery Driver
Danfoss
12.2022 - 01.2025
Associate of Arts - General Studies
Kwantlen Polytechnic University
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