Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Devashree Patel

Kitchener,ON

Summary

Quality Engineer with 5 years of experience across multiple domains, including Banking, Healthcare IT/EHR, and Digital Applications, specializing in manual and automation testing, test planning, and defect management to ensure high-quality software delivery.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Quality Engineer

Royal Bank of Canada, RBC
08.2022 - Current
  • Led QA for RBC Caribbean’s Digital Banking and Originations (Web & Mobile) applications, using Agile and BDD methodologies to deliver clear requirements, fast feedback, and high-quality releases.
  • Drove MVP releases for Deposit and Credit Originations apps across multiple Caribbean jurisdictions, ensuring timely and stable deliveries with minimal post-release defects.
  • Supported high-impact projects including Biometric Authentication, Chip Visa Debit, and Originations, earning team awards for collaboration and contributions.
  • Designed and implemented a scalable automation framework using WebdriverIO, TypeScript, Applitools, and Perfecto, enabling CI/CD integration and reducing manual regression efforts.
  • Pioneered in-sprint automation in Originations Credit Project, reaching over 60% automation coverage and cutting regression testing effort by more than half.
  • Participated in mob programming sessions to co-develop test scenarios with developers, improving early defect detection and fostering a test-first culture.
  • Managed test case authoring and execution using qTest, enhancing traceability, audit readiness, and compliance reporting.
  • Supported executive-level demos, providing visibility into release readiness and driving faster stakeholder approvals.
  • Mentored and onboarded new QEs, conducting knowledge transfer sessions and sharing best practices, reducing ramp-up time to days.
  • Enhanced automation framework and test coverage by actively contributing pull requests and reusable components to the shared GitHub repository.
  • Adopted Playwright for test automation, improving test reliability and aligning with modern testing practices.

QA Analyst

Statflo
01.2022 - 06.2022
  • Developed and optimized test plans, ensuring adherence to quality standards for documentation and product deliverables.
  • Created and executed detailed test cases in TestRail for Textkit App, performing end-to-end manual testing (UAT, Functional, Smoke, Regression) on Statflo web applications.
  • Tested and triaged an average of 5+ JIRA tickets daily, identifying critical-to-minor defects and collaborating with developers for timely resolution.
  • Validated REST APIs using Postman, ensuring responses were compliant with specifications and met business requirements.
  • Contributed to recruitment and onboarding efforts by assisting with interviews, training two QA Analysts and a QA Lead, and facilitating smooth team integration.

Peer Mentor

Fanshawe College
09.2019 - 12.2019
  • Coached students on core concepts including Test Methodology, Java Programming, and Selenium WebDriver through one-on-one and group sessions.
  • Guided students in developing comprehensive Capstone project deliverables, including test plans, automated test scripts, and defect tracking documentation.
  • Provided structured feedback and mentorship, helping students improve technical skills and adopt best practices for quality engineering.

SOFTWARE QA SPECIALIST

EClinicalWorks Pvt. Ltd.
09.2017 - 02.2019
  • Achieved product quality objectives by validating software against specifications and business requirements.
  • Analyzed and tested application builds, identifying, logging, and tracking defects in JIRA to support timely resolution.
  • Performed manual and automation testing on eClinicalWorks web and mobile applications, including front-end and back-end components.
  • Conducted Smoke, Functional, Regression, UAT and End-to-End testing, ensuring comprehensive coverage and high-quality releases.
  • Followed Waterfall methodology, executing testing activities according to planned phases, including detailed requirement analysis, test planning, test execution, and reporting.
  • Documented and organized test data for reporting, analysis, and compliance purposes.
  • Reviewed EMR system functionality to ensure compliance with regulatory standards, including HIPAA.
  • Supported Tier-2 tech support by troubleshooting production issues using complex MySQL/MSSQL

Education

Post Graduate - Information Security Management

Fanshawe College of Applied Arts And Technology
London, ON
12.2020

Post Graduate - Software And Information Systems Testing

Fanshawe College of Applied Arts And Technology
London, ON
12.2019

B.Tech - Computer Science

Rai University
India
05.2017

Skills

  • Playwright
  • Experienced with WebDriver IO automation
  • Selenium automation testing
  • TestNG
  • Applitools
  • Perfecto / Browser Stack
  • qTest
  • TestRail
  • JIRA / Confluence
  • Postman / Rest Assured
  • CI/CD Tools (Jenkins, GitLab, etc)
  • BDD Tools (Cucumber, Gherkin)

Certification

ISTQB® - International Software Testing Qualifications Board Certified

By - Canadian Software Testing Board (CSTB)


Timeline

Quality Engineer

Royal Bank of Canada, RBC
08.2022 - Current

QA Analyst

Statflo
01.2022 - 06.2022

Peer Mentor

Fanshawe College
09.2019 - 12.2019

SOFTWARE QA SPECIALIST

EClinicalWorks Pvt. Ltd.
09.2017 - 02.2019

Post Graduate - Information Security Management

Fanshawe College of Applied Arts And Technology

Post Graduate - Software And Information Systems Testing

Fanshawe College of Applied Arts And Technology

B.Tech - Computer Science

Rai University

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