Devarsh Soni
Toronto,ON
Summary
Proven in enhancing customer loyalty and streamlining operations, I leveraged my excellent communication and team management skills to resolve conflicts and boost service quality. Specializing in customer engagement and inventory management, I fostered key stakeholder relationships, driving brand awareness and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Captain
Mandy's Yorkville
03.2024 - Current
- Ensure consistent food quality and presentation, maintaining Mandy’s standards for freshness, accuracy, and customer satisfaction.
- Oversee team performance, fostering a positive, efficient, and collaborative work environment.
- Manage inventory control and ordering processes (including Bamford and Dubord systems) to maintain accurate stock levels and reduce waste.
- Support smooth daily operations, including prep, service flow, and closing procedures, ensuring compliance with company protocols.
- Provide training, coaching, and guidance to team members, helping them build skills and uphold Mandy’s values.
Salad Artist
Mandy's Liberty Village
02.2024 - 08.2024
- Enhanced teamwork and communication by collaborating with colleagues in a fast-paced environment.
- Managed task prioritization and set clear deadlines for efficient operations.
- Guided team members, improving workflow and service quality.
- Developed problem-solving skills under pressure to maintain customer satisfaction.
Education
High School Diploma -
Georgian College
08.2024
Skills
- Customer Engagement
- Team Management
- Product Knowledge
- Brand Awareness
- Product Recommendations
- Customer Service
- Inventory Management
- Excellent Communication
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Certification
IFIC (Invest Funds in Canada)- In Progress.
Timeline
Team Captain
Mandy's Yorkville
03.2024 - Current
Salad Artist
Mandy's Liberty Village
02.2024 - 08.2024
High School Diploma -
Georgian College
Similar Profiles
Mihir TrivediMihir Trivedi
Customer Support/Salad Artist at Mandy'sCustomer Support/Salad Artist at Mandy's
Molly SmithMolly Smith
Event Venue Assistant at Gables and Gardens / Mandy's Spring NurseryEvent Venue Assistant at Gables and Gardens / Mandy's Spring Nursery
Katrina LauKatrina Lau
General Staff Member at Mandy's Bubble TeaGeneral Staff Member at Mandy's Bubble Tea
Tamara MustafaTamara Mustafa
Care Coordinator (Care Access Representative) at CBI Home HealthCare Coordinator (Care Access Representative) at CBI Home Health
Renjana KrishnanRenjana Krishnan
Home Care Provider at Osprey Angels Home Care ServicesHome Care Provider at Osprey Angels Home Care Services