DEVARSH SHAH
Summary
Multifaceted professional with a background in pharmacy, business management, and operations, offering strong experience in administrative support, customer service, and data-driven reporting. Demonstrated success in healthcare, retail, and field operations, with transferable skills in property management and administrative coordination. Adept in CRM systems, record management, scheduling, and vendor coordination. Known for efficiency, attention to detail, and a proactive approach to optimizing operational workflows.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Property Administrator
Papak Management
02.2025 - Current
- Managed lease agreements, ensuring timely renewals and accurate documentation.
- Negotiated contracts with vendors, securing the best possible pricing for property services and supplies.
- Increased tenant satisfaction by promptly addressing maintenance issues and providing exceptional customer service.
- Collaborated with maintenance teams to schedule routine inspections and repairs, maintaining a high standard of property upkeep.
- Oversaw budget development and expense tracking for multiple properties, ensuring profitability targets were met or exceeded.
- Reviewed legal documents such as leases before execution to ensure compliance with local, state and federal regulations.
Field Mobility operations Associate
Shift Transit
03.2024 - 12.2024
- Developed and maintained operational dashboards and reports to provide management with actionable insights
- Ensured accuracy and completeness of customer data within the CRM system to support informed decision-making
- Monitored daily operations for compliance with company policies and procedures, ensuring operational efficiency
- Enhanced the company's brand image through consistent, high-quality customer service interactions
- Collaborated with cross-functional teams to streamline workflow processes and improve operational effectiveness
- Conducted statistical analysis to assess productivity, driving data-driven improvements
Sales Associate
Brand Momentum
07.2023 - 08.2024
- Demonstrated product features and capabilities to potential buyers
- Assisted with training and mentoring new team members
- Facilitated seamless transactions by efficiently processing sales and returns, ensuring customer satisfaction
- Utilized strong communication, conflict resolution, and sales expertise to address customer concerns and drive positive outcomes
- Delivered exceptional, personalized sales experiences, fostering long-term customer relationships
- Awarded top salesperson recognition for consistently exceeding sales targets and contributing to company growth
Pharmacy Assistant
Humber River Hospital
10.2022 - 04.2023
- Followed up with insurance companies for reimbursement of claims submitted by the pharmacy
- Handled incoming calls from customers seeking advice on over-the-counter drugs and prescriptions
- Prepared prescription labels by typing and operating computer and printer
- Compounded, packaged and labeled pharmaceutical products, under direction of pharmacist
- Accurately dispensed medications according to prescriptions, ensuring compliance with dosage and patient safety guidelines
- Followed proper medication storage practices and regulatory standards to ensure the safety and quality of products
Pharmacy Assistant Volunteer
Shoppers drug mart
04.2022 - 09.2022
- Communicated effectively with physicians' offices via phone or fax regarding prescription orders
- Processed prescription refill authorization requests and entered responses from providers into pharmacy database
- Proficient in using a variety of computer programs such as Microsoft Word, Excel, and Outlook
- Performed clerical tasks, such as filing, compiling and maintaining prescription records and composing letters
- Collaborated with other healthcare professionals to ensure quality care for patients
- Calculated anticipated drug usage for prescribed period
Pharmacist
Orchid Multispeciality Hospital
11.2021 - 02.2022
- Maintained complete records for all prescriptions filled or authorized for dispensing
- Prepared intravenous admixtures utilizing aseptic technique while following USP 797 standards
- Offered health promotion or prevention activities, such as training people to use blood pressure devices or diabetes monitors
- Developed medication regimens for long-term care facilities
- Assessed patients' health condition by reviewing medical history and medication orders to determine appropriate therapeutic regimen
- Advised customers on selection of medication brands, medical equipment, and healthcare supplies
- Maintained records, such as pharmacy files, patient profiles, charge system files, inventories, control records for radioactive nuclei, and registries of poisons, narcotics, and controlled drugs
Pharmacy Intern
Anabiosis Medsciences
06.2021 - 07.2021
- Worked in hospitals or clinics or for Health Management Organizations (HMOs), dispensing prescriptions, serving as medical team consultant, or specializing in specific drug therapy areas, such as oncology or nuclear pharmacotherapy
- Developed knowledge of pharmacy laws, regulations, and standards of practice through research and analysis
- Assessed identity, strength, and purity of medications
- Verified accuracy of medication doses prior to dispensing them from the automated system
- Provided specialized services to help patients manage conditions, such as diabetes, asthma, smoking cessation, and high blood pressure
Health Care Aide
Civil hospital
03.2020 - 04.2021
- Created detailed reports summarizing daily activities performed during COVID-19 testing operations
- Maintained up-to-date knowledge of COVID-19 testing and contact tracing protocols and procedures
- Conducted blood tests for transfusion purposes and performed blood counts
Education
International business management - Business
Fleming College
05.2024
Marketing management - Business
Georgian College
03.2023
Bachelor of pharmacy - Pharmacy
Charusat University
03.2021
Skills
- Medication Dispensing
- Patient Counseling
- Kroll software
- SAP
- SQL
- Electronic health record software
- Relational database management systems
- SPSS
- Microsoft office expertise
- Scheduling in health care setting
- Payroll administration
- General accounting
- Financial analysis
- Maintaining files
- Record management
- Administrative support
- Data entry
- Customer support
- Team development
- Leadership
- Record maintenance
- HR policies
- Time management
- Typing proficiency
- Property inspections
- Tenant relations
- Accounts receivable
- Fair housing regulations
Certification
- Business plan development for pharmacy professionals
- Gujarat state pharmacy licence
- Good Manufacturing practice for pharmacists
- First aid certification issued by Canadian Red cross
- Pharmacovigilance & patient care issued by state government
Volunteer Experience
Health Care Aide, Civil Hospital, 03/01/20, 04/30/21, Ahmedabad, Gujarat, Created detailed reports summarizing daily activities performed during COVID-19 testing operations., Maintained up-to-date knowledge of COVID-19 testing and contact tracing protocols and procedures., Conducted blood tests for transfusion purposes and performed blood counts.
Languages
English
Hindi
Timeline
Property Administrator
Papak Management
02.2025 - Current
Field Mobility operations Associate
Shift Transit
03.2024 - 12.2024
Sales Associate
Brand Momentum
07.2023 - 08.2024
Pharmacy Assistant
Humber River Hospital
10.2022 - 04.2023
Pharmacy Assistant Volunteer
Shoppers drug mart
04.2022 - 09.2022
Pharmacist
Orchid Multispeciality Hospital
11.2021 - 02.2022
Pharmacy Intern
Anabiosis Medsciences
06.2021 - 07.2021
Health Care Aide
Civil hospital
03.2020 - 04.2021
Marketing management - Business
Georgian College
Bachelor of pharmacy - Pharmacy
Charusat University
International business management - Business
Fleming College
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