Devarsh Dave
Waterloo,ON
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt to working effectively, unsupervised, and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
Domain Logistics
03.2023 - 04.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Call Center Representative
DoorDash
12.2022 - 02.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Digital Marketing Intern
Reyna Over Seas
03.2022 - 11.2022
- Created engaging content for Pinterest, Facebook, and Instagram.
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
- Designed and presented social media campaign ideas.
- Tracked social media trends and adapted to attract target follower demographic.
- Maintained editorial calendar to keep content timely, relevant and engaging.
- Analyzed user behavior on the website, utilizing Google Analytics to inform future website design improvements and content strategies.
Education
Diploma - IT Business Analysis
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2024
Bachelor in Computer Applications - Information And Communication Technology
Ganpat University
India 06.2021
Skills
- Packaging and Labeling
- Picking and Packing
- Order Picking
- Safety Training
- Data Analysis
- Client Relations
- Search Engine Optimization
- CRM Management
- Adobe Creative Suite
Languages
English
Hindi
Timeline
Warehouse Worker
Domain Logistics
03.2023 - 04.2024
Call Center Representative
DoorDash
12.2022 - 02.2023
Digital Marketing Intern
Reyna Over Seas
03.2022 - 11.2022
Diploma - IT Business Analysis
Conestoga College Institute of Technology And Advanced Learning
Bachelor in Computer Applications - Information And Communication Technology
Ganpat University
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