2 Years of Professional Experience
2 Years of Professional Experience
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
• Managed the dispatching, routing, and tracking of a large fleet of vehicles.
• Maintained up-to-date and thorough call records in a physical and electronic database.
•The planning, coordination and management of the work of sub-contractors to achieve uniformity within the organization.
• Over 500 daily calls were triaged and prioritised using a closely watched dispatch board.
• Oversaw investigations to confirm and address customer or shipper complaints.
• Implemented scheduling and policy adjustments, as well as worked with management to develop new policies, procedures, and goals.
• Orders were processed, bulk pick sheets were run, invoices were processed and printed, and daily shipping records were prepared.
• Coordinated schedules for best daily workload coverage, and promptly adjusted to changing demands.
• Received freshly placed orders, completed paperwork, and allocated employees.
• Oversaw the flow of papers and directed it to the proper departments.
• participated in contact between customers and field staff in order to answer queries and handle issues.
• Coordinated vehicle maintenance in order to keep the fleet running.
• Ordered supplies and distributed resources depending on need.