Devanshi Shah
Winnipeg,MB
Summary
Proven professional with a track record of enhancing customer satisfaction at DMart Store, adept in cash management and problem-solving. Demonstrated ability to improve efficiency and support team collaboration. Skilled in Microsoft Office and customer service, consistently meeting deadlines and exceeding performance goals.
Overview
2
2
years of professional experience
Work History
Cashier Assistant
DMart Store
08.2022 - 01.2023
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
Receptionist
Mangal Murti Classes
06.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed Batch timings, communicated with students, and updated Exam records.
- Answered phone promptly and directed incoming calls to preferable Teachers.
- Resolved Students problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained cheque and payments records accurately.
- Responded to inquiries from callers seeking information.
- Supported Class efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted with planning weekly exams and meetings for smooth execution.
Education
Diploma - Computer And Engineering Technician Access
Neotech Technial College
Vadodara ,Gujarat, IndiaSkills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Patience and Empathy
- Store Cleaning
- Product Scanning
- Reliability and punctuality
- Professional Appearance
- Reliable and Responsible
- Cash Management
- Microsoft Office
Languages
English
Professional Working
Hindi
Native or Bilingual
Timeline
Cashier Assistant
DMart Store
08.2022 - 01.2023
Receptionist
Mangal Murti Classes
06.2021 - 04.2022
Diploma - Computer And Engineering Technician Access
Neotech Technial College
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