DEVANSHI NEGI

• Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
• Confirmed appointments, communicated with clients, updated client records and resolved customer complaints.
• Encouraged and motivated members to attend group fitness to boost profitability.
• Collected payments,renewed memberships and resolved billing issues.
• Updated social media accounts with new posts to engage current and prospective members.

● Handling 30+ calls everyday,including signing up new customers,retrieving customer’s order data,suggesting relevant products and canceling orders when needed.

● Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes using Barcode scanner.

● Ensuring that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.

● Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.

● Optimizing tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.

● Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

• Completed forms, reports, logs and records to quickly handle all documentation for human resources
• Scheduled office meetings and client appointments for staff teams
• Executed record filing system to improve document organization and management
• Interacted with vendors, contractors and professional services personnel to receive orders, updated invoices and assisted in paying bills, and generating taxes
• Processed payments and document account changes for accuracy & transparency
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes
• Verified Time cards of employee to prepare accurate Payroll of employees.