Devansh Joshi
TORONTO,ON
Summary
Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.
Motivated Apprentice with expertise using equipment, hand tools and power tools to complete tasks quickly and accurately. Committed to bringing hardworking mentality and installation skills to workplace. Flexible individual willing to work long hours.
Overview
2
2
years of professional experience
Work History
PPF Apprentice
Proteck Tint
03.2023 - 12.2023
- Worked under guidance of experienced professionals to learn ppf best practices and techniques.
- Learned proper and safe use and of power tools, hand tools and material.
- Learned wide range of simple and complex techniques from on-the-job training.
- Honed strong communication, problem-solving and organizational skills while completing tasks and working with team.
CSR Supervisor
Circle K
05.2022 - 03.2023
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Education
international business MANAGEMENT -
Seneca College of Applied Arts And Technology
Toronto, ON04.2024
High School Diploma -
Navarachna School
Vadodara, Gujarat 01.2020
Skills
- Report Generation
- Records Management
- Continuous Improvement
- Time Management
- Delegating Work
- Decision-Making
- Issue Resolution
- Employee Scheduling
- Workflow Coordination
Personal Information
devansh joshi (dawn), 299 forman ave, unit 14, TORONTO, ONTARIO, m4s 2s6, devanshjoshi2907@gmail.com, (416) 834-9048
Languages
ENGLISH (PROFESSIONAL)
Native or Bilingual
HINDI(NATIVE/BILINGUAL)
Professional Working
GUJARATI(NATIVE/BILINGUAL)
Native or Bilingual
Availability
Monday, Tuesday, Wednesday,Thursday, Friday,
Timeline
PPF Apprentice
Proteck Tint
03.2023 - 12.2023
CSR Supervisor
Circle K
05.2022 - 03.2023
international business MANAGEMENT -
Seneca College of Applied Arts And Technology
High School Diploma -
Navarachna School
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