Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation
Languages
Timeline
Generic

Devansh

Guelph,Canada

Summary

Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Best Buy
04.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean and organized store environment, enhancing overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Summer Crew

University of Guelph
05.2023 - 07.2023
  • Supervised the daily operations of a residence hall with 100+ residents ensuring a safe secure living for all
  • Experience in tracking and working with student's residence data using Starrez Housing Software.

Front Desk Coordinator

Marriot Hotel
07.2023 - 09.2023
  • Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained strict confidentiality when handling sensitive client information in accordance with company policies.

Sales Associate

Reliance Communications
03.2021 - 09.2022
  • Engaged with customers to discern needs and preferences, offering personalized recommendations to meet requirements
  • Demonstrated in-depth knowledge of telecommunications products and services, including mobile plans, devices, and value-added services
  • Actively promoted products and services, utilizing upselling and cross-selling techniques to maximize sales opportunities
  • Provided technical support and assistance to customers, proficiently troubleshooting device issues and explaining product features
  • Cultivated strong customer relationships through effective communication and active listening, delivering exceptional service
  • Collaborated with colleagues to achieve sales targets, sharing best practices and contributing to a positive team environment.
  • Managed approximately 30 incoming calls, emails, and faxes daily from customers.

Electronics Sales Associate

Walmart Canada
09.2022 - 02.2024
  • Managed daily order operations for over 30 clients, balanced fulfillment with customer service and issue resolution
  • Assisted customers on the sales floor with product selections and information, maintained store presentation and inventory accuracy, and processed sales transactions efficiently
  • Assisted customers with technical support, including product setup and troubleshooting, to ensure a positive shopping experience
  • Collaborating with team members
  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
  • Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.

Education

Bachelor of Science - Software Engineering

University of Guelph
Guelph, ON
04.2026

Bachelor of Science - BCOMP Software Engineering And Business

University of Guelph
Guelph, ON
04.2026

Skills

  • Social Media
  • Marketing
  • Sales Acumen
  • Product Knowledge
  • Excel
  • PowerPoint
  • Stocking and Receiving
  • Customer Service

Certification

  • Certified in digital marketing operations
  • Professional Sales and Development Course

Additionalinformation

OBJECTIVE, KEY COMPETENCIES, EDUCATION & CERTIFICATIONS EXTRACURRICULAR ACTIVITIES

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Retail Sales Associate

Best Buy
04.2024 - Current

Front Desk Coordinator

Marriot Hotel
07.2023 - 09.2023

Summer Crew

University of Guelph
05.2023 - 07.2023

Electronics Sales Associate

Walmart Canada
09.2022 - 02.2024

Sales Associate

Reliance Communications
03.2021 - 09.2022

Bachelor of Science - Software Engineering

University of Guelph

Bachelor of Science - BCOMP Software Engineering And Business

University of Guelph

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Devansh