Overview
Work History
Education
Skills
Languages
Timeline
Generic
DEVANK BAJAJ

DEVANK BAJAJ

North York,ONTARIO

Overview

6
6
years of professional experience

Work History

Marketing Manager

TIMBERS LODGE SOCIAL GRILL
02.2023 - 08.2024
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns, and promotions.
  • Maintained documentation, detailing assignments, and in-progress work, and completed project milestones.
  • SEO for website and social media marketing.
  • Schedule management and employee training.

Customer Service Representative

SPORTCHEK
07.2022 - 11.2023
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved accounting, service and delivery concerns.
  • Sought ways to improve processes and services provided.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.

Sales and Marketing Intern

HARISONS PHARMACEUTICAL
05.2018 - 02.2020
  • Demonstrated products to customers, answered questions, and redirected objectives to positive features.
  • Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
  • Collected and analyzed data on vendor demographics, preferences and needs.
  • Maintained confidentiality of customer and business information to prevent data breaches.

Education

POST GRADUATE DIPLOMA Business Administration

York University
Toronto, ON
08.2024

Commerce

NMIMS UNIVERSITY
MUMBAI, INDIA
08.2021

Skills

  • Customer Acquisition
  • Social Media Marketing
  • Public and Media Relations
  • PeopleSoft
  • Digital Marketing
  • Social Media Platforms
  • SEO Optimization
  • KPI Tracking
  • Brand Promotion
  • Customer Relationship Management (CRM)
  • Staff Management
  • SEO
  • Marketing campaigns
  • Advertising Management

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Marketing Manager

TIMBERS LODGE SOCIAL GRILL
02.2023 - 08.2024

Customer Service Representative

SPORTCHEK
07.2022 - 11.2023

Sales and Marketing Intern

HARISONS PHARMACEUTICAL
05.2018 - 02.2020

POST GRADUATE DIPLOMA Business Administration

York University

Commerce

NMIMS UNIVERSITY

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