Devan Zacaroli-Colonna
Montreal,QC
Summary
Results-driven leader with a forward-thinking approach, dedicated to driving company success and achieving competitive growth. Demonstrated ability to build highly efficient teams and effectively manage profitable operations, leveraging over 7 years of experience in business management. Proven track record of delivering impactful results through strategic planning, process optimization, and effective resource allocation. Committed to fostering a collaborative work environment that promotes innovation and empowers individuals to exceed expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hiring and Recruiting Manager
Retailors Sports Inc. (NIKE Division)
04.2023 - 12.2023
- Reduced employee turnover rate by developing comprehensive onboarding programs for new hires.
- Organized career fairs and networking events to increase community visibility and attract potential candidates from various industries and backgrounds.
- Collaborated with department heads to identify staffing needs and develop customized recruitment plans tailored to each team''s requirements.
- Designed, developed, and implemented successful recruitment process to fill more than 50 vacancies each year.
Franchise Owner
Beignes D’Antan Inc.
07.2019 - 12.2023
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Oversaw payroll, business planning and marketing for franchise operations.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
Assistant Store Manager
Nike Canada Inc.
01.2019 - 07.2019
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Third Key Shipping & Receiving
Nike Canada Inc.
10.2016 - 02.2019
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Full-Time Sales Associate
Nike Canada Inc.
04.2015 - 10.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Part-Time Sales Associate
Nike Canada Inc.
10.2014 - 04.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Associate of Science - Pure And Applied Science
Vanier College
Saint-Laurent, QC06.2014
High School Diploma -
Rosemere High School
Rosemere, QC06.2012
Skills
- Staff Management
- Customer Service
- Problem Anticipation and Resolution
- Work Planning and Prioritization
- HR policies and procedures
- Employee Relations
Certification
- Personal Trainer, ISSA (International Sports Science Association) 2024
- Nutritionist, ISSA (International Sports Science Association) 2024
- Certified in CPR/AED (Cardiopulmonary Resuscitation) 2024
- Food Establishment Manager (MAPAQ) 2021
- Nike Community Ambassador, Nike Chicago, IL- 2018 Trained to interact with young children and help integrate physical activity into their lifestyle.
Languages
English
Native or Bilingual
French
Full Professional
Italian
Limited Working
Spanish
Elementary
Timeline
Hiring and Recruiting Manager
Retailors Sports Inc. (NIKE Division)
04.2023 - 12.2023
Franchise Owner
Beignes D’Antan Inc.
07.2019 - 12.2023
Assistant Store Manager
Nike Canada Inc.
01.2019 - 07.2019
Third Key Shipping & Receiving
Nike Canada Inc.
10.2016 - 02.2019
Full-Time Sales Associate
Nike Canada Inc.
04.2015 - 10.2016
Part-Time Sales Associate
Nike Canada Inc.
10.2014 - 04.2015
Associate of Science - Pure And Applied Science
Vanier College
High School Diploma -
Rosemere High School
- Personal Trainer, ISSA (International Sports Science Association) 2024
- Nutritionist, ISSA (International Sports Science Association) 2024
- Certified in CPR/AED (Cardiopulmonary Resuscitation) 2024
- Food Establishment Manager (MAPAQ) 2021
- Nike Community Ambassador, Nike Chicago, IL- 2018 Trained to interact with young children and help integrate physical activity into their lifestyle.
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