Devan Verma
Kenora,Canada
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 5 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
10
10
years of professional experience
Work History
Advanced Technician
Bell Canada
04.2023 - Current
- Repair of the aerial and underground fibre optic and/or copper network
- Perform preventive maintenance activities
- Work with engineering plans / MOP to determine work procedures to be followed
- Professionally represent Bell with the public and customers
- Communicate in a positive manner with customers and contractors
- Experience with low voltage, electrical, or cabling of any type
- Safety sensitive position
Field Service Technician
Bell Technical Solutions
12.2021 - 04.2023
- Install, repair and maintain Bell's most advanced Fiber and Copper Network
- Experience with low voltage, electrical, or cabling of any type
- Able to work independently and offer assistance if required to fellow technicians
- Promote Bell services and products
- Troubleshoot telecommunications issues using training, tools and equipment provided
- Adhere to Health & Safety Policies
- Work in all weather conditions
- Climbing 28 feet ladders and giving fibre connections from poles to the houses.
Security Guard
Retail and Loss Prevention
01.2020 - 12.2021
- Access control within and out of the facilities and report or investigate irregularities
- While on patrol, monitor risks such as unlocked doors, blocked entrances and exits, mechanical issues, hazardous material and additional breaches of security
- Monitoring situations, cameras, property and events
- Report all incidents as per specific site regulations
- Respond to alarms and emergency calls for assistance
Sales Associate (Part-time)
Winerack
11.2019 - 01.2021
- Selling Wines, Upselling, suggesting wines to the customers
- Handling the Cash Register
- Loading and Unloading wine boxes
Mechanical Technician
CONFEDERATION COLLEGE
08.2019 - 04.2020
- Welding
- Operating Large machine to make school projects
- Pipe fitting
- Shaping
- Hand drilling
- Finishing
Administrative Assistant / Payroll / Leader
Punjab and Haryana High Court
01.2018 - 08.2019
- Maintaining Case files and records year-wise.
- Managing payroll of 600 employees.
- Costing for Collective Agreement.
- Leading the Administrative tribunal case search team. (Team of 6 Restorers & Peons)
- Managing records on paper as well as Online through MS Office/ Excel.
- Handling grievances and providing service to the public.
Human Resource/Administrative Assistant/ Accounts Management
Office of the Deputy Commissioner
12.2015 - 12.2017
- Recruiting candidates on basis of compassionate grounds.
- Issuing Red Identity card to the people who have been a victim of riots.
- Receiving funds online from the Head Office and then further distributing it to the sub divisional offices and field staff. (Social Service)
- Managing Pension funds and Pension Accounts.
- Maintaining offline and online record of the files.
Education
Bachelor's Degree - Mechanical Engineering
Punjab Technical University
06.2014
AEC / DEP or Skilled Trade Certificate - Mechanical Techniques
Confederation College
Thunder Bay, ON05.2020
Post Graduate Diploma - Human Resource Management
Confederation College
Thunder Bay, ON05.2021
Skills
- Certified in emergency first aid
- Telecommunications expertise
- System diagnostics
- Mechanical aptitude
- Complex Problem-solving
- Training and mentoring
- Heavy lifting
- Mechanical Knowledge
- System installation
- Equipment Repair
Personal Information
Willing To Relocate: Anywhere
Languages
English
Native or Bilingual
Interests
- Kayaking
- Hiking
- Fishing
Timeline
Advanced Technician
Bell Canada
04.2023 - Current
Field Service Technician
Bell Technical Solutions
12.2021 - 04.2023
Security Guard
Retail and Loss Prevention
01.2020 - 12.2021
Sales Associate (Part-time)
Winerack
11.2019 - 01.2021
Mechanical Technician
CONFEDERATION COLLEGE
08.2019 - 04.2020
Administrative Assistant / Payroll / Leader
Punjab and Haryana High Court
01.2018 - 08.2019
Human Resource/Administrative Assistant/ Accounts Management
Office of the Deputy Commissioner
12.2015 - 12.2017
AEC / DEP or Skilled Trade Certificate - Mechanical Techniques
Confederation College
Post Graduate Diploma - Human Resource Management
Confederation College
Bachelor's Degree - Mechanical Engineering
Punjab Technical University
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