Devan Dunn
Paso Robles
Summary
Dynamic barista with exceptional customer service skills honed at Starbucks, where I enhanced customer satisfaction through personalized beverage creation and effective complaint resolution. A team player with strong time management abilities, I trained new hires and maintained a clean, organized workspace, contributing to a positive and efficient work environment.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
11.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Education
Independence High
Paso Robles06.2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Cleanliness
Timeline
Barista
Starbucks
11.2023 - Current
Independence High
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