DEV SHARMA
Edmonton,AB
Summary
Dynamic and dependable professional with a proven track record at Dragonfly, excelling in customer service and timely deliveries. Recognized for enhancing customer satisfaction through efficient route planning and a positive attitude. Strong teamwork and attention to detail ensure project deadlines are met while maintaining a safe and productive environment.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Dragonfly
09.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Swamper
Boyd Distributors
05.2024 - 09.2024
- Traveled on trucks with drivers to assist with loading, unloading, and maintenance.
- Expedited job completion times with effective teamwork among crew members while executing various Swamper functions.
- Assisted in the training of new Swampers, ensuring they were well-prepared for their roles and responsibilities.
- Maintained a safe working environment by following safety protocols during all Swamper operations.
- Demonstrated adaptability by taking on additional responsibilities when needed to ensure project deadlines were met.
- Reduced workplace accidents through strict adherence to safety guidelines and procedures while performing Swamper duties.
Security Guard
Regent Protection
12.2023 - 04.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Server
Royal Sweets
01.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Chemical Technology - Chemistry
Northern Alberta Institute of Technology
Edmonton, NoneSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Punctual and reliable
- Time management skills
Languages
English
Professional Working
Hindi
Native or Bilingual
Timeline
Delivery Driver
Dragonfly
09.2024 - Current
Swamper
Boyd Distributors
05.2024 - 09.2024
Security Guard
Regent Protection
12.2023 - 04.2024
Server
Royal Sweets
01.2023 - 12.2023
Chemical Technology - Chemistry
Northern Alberta Institute of Technology
Similar Profiles
Jane HainstockJane Hainstock
Courier at DragonflyCourier at Dragonfly
Abhijeet SinghAbhijeet Singh
Delivery Driver at DragonflyDelivery Driver at Dragonfly
Ylena De BridaYlena De Brida
Retail Store Assistant at DragonflyRetail Store Assistant at Dragonfly