Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic
Dev Savani

Dev Savani

Toronto,Ontario

Summary

1+year experience in customer service. Excellent communication skills. Ability to work in a team environment. Excellent problem-solving skills. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including trespasser and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

2
2
years of professional experience

Work History

Security Guard

Paragon Security
Toronto, ON
02.2023 - 06.2023
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises on bicycle, and by foot.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

Cashier and Team Member

Petro Canada Gas Station
Toronto, Canada
07.2022 - 01.2023
  • The responsibility for the position is to focus on customer satisfaction
  • To greet customers, take orders, run cash registers, and keep stores clean and sanitized
  • Team members stand responsible for the proper handling and storage of products, as well
  • Ensure Efficiency in client membership program through extensive marketing strategy development and monitoring
  • Entering sales into the cash register and collecting/processing payment
  • Stocking products, Cleaning and making sure the pump area is free of gas spill
  • Receiving, Checking and Verifying all the shipments of products sells at Petro Canada every week.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Used POS system to enter orders, process payments and issue receipts.

Store Assistant

Avenue Supermart LTD
Thane, India
04.2019 - 03.2020
  • Keeping the store fully stocked
  • Maintaining the highest level of visual merchandising and store conditions
  • Delivering exceptional sales services for improved customer satisfaction
  • Interacting with customers and identifying their needs and preferences
  • Operating cash registers and point-of-sale machines
  • Receiving and verifying the quality and quantity of new shipments
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Located merchandise across various stores to address customer needs.
  • Increased sales and customer satisfaction through personalized servicing.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.
  • Wrapped, boxed and weighed bakery department products.

Education

Advanced Diploma - Computer Programming and Analysis

Seneca College
04.2024

High School Diploma -

K.E.S Shroff College - Mumbai University
09.2021

Skills

  • English Fluency
  • Microsoft Excel
  • Emergency Response
  • File and Records Management
  • Safety and Security
  • Critical Thinking
  • Facility and Grounds Patrol
  • Reporting Skill
  • Fire Safety Regulations
  • Property Patrol
  • Bagging Inspection
  • Defensive Techniques
  • CCTV Monitoring
  • CPR Certified

Availability

Available for full time-part time position with flexible schedule even in night and weekend

Timeline

Security Guard

Paragon Security
02.2023 - 06.2023

Cashier and Team Member

Petro Canada Gas Station
07.2022 - 01.2023

Store Assistant

Avenue Supermart LTD
04.2019 - 03.2020

Advanced Diploma - Computer Programming and Analysis

Seneca College

High School Diploma -

K.E.S Shroff College - Mumbai University

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Dev Savani