DEV SANDEEP PATEL

Results-driven customer service representative with 2 years of experience in travel management and tourism support. Known for delivering exceptional customer experiences and resolving conflicts effectively. Able to resolve an average of 20 customer inquiries daily through phone, email, and live chat with a 95% first-call resolution rate. Recognized as "Employee of the Month" for three consecutive months based on customer satisfaction scores and productivity metrics.

• Analytical thinking and curiosity- my passion for aviation makes me an efficient learner with strong analytical and reasoning skills
• Empathy and understanding - a key success factor for customer centric roles especially while working with high client traffic with a fast pace environment.
• Reliability and punctuality - with a high track record of punctuality with every aspect of life whether it be school, family or job. I excel through discipline.
• Maintaining a positive attitude - great asset to the team with a welcoming nature and ready to help attitude.
• Flexibility- Willing to explore different opportunities to experience different work cultures and environments. Available to discuss relocation needs as per the position requirements.