Customer Service Representative
Walmart
03.2023 - Current
Hi, I’m
Dev Patel
Mississauga ,Ontario
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Work History
WalmartMississauga , Ontario
Customer Service Representative
03.2023 - Current
Job overview
- Monitored and resolved issues with self-checkout machines, including troubleshooting technical glitches and performing basic maintenance tasks.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Education
Sanskar Vidya BhavanBharuch, Gujarat
High School Diploma
06.2022
University Overview
- 4 GPA
Sheridan College Institute of Technology And Advanced LearningBrampton, ON
Some College (No Degree) from Automation And Robotics Technician
Skills
- Customer Service
- CRM Software
- OHSA Regulations Knowledge
- Spreadsheets
- Research
- High-Energy Attitude
- Project Management Abilities
- Microsoft PowerPoint
- Microsoft Outlook
- Executive Management Support
- Computer Proficiency
Timeline
Sanskar Vidya Bhavan
High School Diploma
Sheridan College Institute of Technology And Advanced Learning
Some College (No Degree) from Automation And Robotics Technician
Year-End Project
Automobile Management System
- Connection of a database stored in MySQL to the interface using Python Programming
- Using queries of MySQL to access data through Python code
- Insertion and modification of data
- Handling 1000+ entries of data