Summary
Work History
Education
Skills
Timeline
Year-End Project
Hi, I’m

Dev Patel

Mississauga ,Ontario
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Work History

Walmart
Mississauga , Ontario

Customer Service Representative
03.2023 - Current

Job overview

  • Monitored and resolved issues with self-checkout machines, including troubleshooting technical glitches and performing basic maintenance tasks.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.

Education

Sanskar Vidya Bhavan
Bharuch, Gujarat

High School Diploma
06.2022

University Overview

  • 4 GPA

Sheridan College Institute of Technology And Advanced Learning
Brampton, ON

Some College (No Degree) from Automation And Robotics Technician

Skills

  • Customer Service
  • CRM Software
  • OHSA Regulations Knowledge
  • Spreadsheets
  • Research
  • High-Energy Attitude
  • Project Management Abilities
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Executive Management Support
  • Computer Proficiency

Timeline

Customer Service Representative

Walmart
03.2023 - Current

Sanskar Vidya Bhavan

High School Diploma

Sheridan College Institute of Technology And Advanced Learning

Some College (No Degree) from Automation And Robotics Technician

Year-End Project

Automobile Management System

  • Connection of a database stored in MySQL to the interface using Python Programming
  • Using queries of MySQL to access data through Python code
  • Insertion and modification of data
  • Handling 1000+ entries of data

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Dev Patel