YASHVI PATEL
Summary
Kinesiology student with a solid foundation in healthcare support and customer engagement. Experienced in assisting physiotherapists and managing cash transactions, demonstrating problem-solving and organizational skills. Committed to maintaining accurate records and ensuring a high standard of service in all interactions.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Customer Service Associate
Walmart
Regina, Canada
09.2023 - Current
- Delivered high-quality customer service in a fast-paced retail environment.
- Processed high-volume cash, debit, and credit transactions accurately.
- Handled returns, exchanges, and refunds according to company policies.
- Trained new employees on POS systems and customer service procedures.
- Collaborated with team members to achieve service and performance goals.
Physiotherapist Assistant
Gupta Hospital
08.2022 - 05.2023
- Assisted physiotherapists with patient assessments and documentation.
- Guided patients through therapeutic exercises while ensuring safety.
- Monitored patient progress and communicated outcomes to healthcare staff.
- Maintained confidential and accurate patient records.
Cashier
D-Mart
Gujarat, India
11.2021 - 07.2022
- Oversaw cash register operations and processed transactions to ensure efficient customer service.
- Maintained accuracy in cash handling and daily reconciliation.
- Addressed customer inquiries and facilitated issue resolution to enhance customer satisfaction.
- Assisted team operations during peak business periods to maintain service quality.
Education
Bachelor's - Kinesiology and Health Studies
University of Regina
Regina, SK, Canada06-2026
Skills
- Customer Service Excellence
- Customer Engagement
- Sales Transactions
- Sales Systems
- Record Keeping
- Documentation
- Microsoft Office Suite
- Time Management
- Multitasking
- Problem Solving
- Conflict Resolution
- Team Collaboration
- Communication
- Attention to Detail
- CPR, AED, First aid
- Interpersonal Skills
Certification
- CPR Certification
- AED Certification
- Standard First Aid Certification
Timeline
Customer Service Associate
Walmart
09.2023 - Current
Physiotherapist Assistant
Gupta Hospital
08.2022 - 05.2023
Cashier
D-Mart
11.2021 - 07.2022
Bachelor's - Kinesiology and Health Studies
University of Regina