Dev Desai
Kamloops
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Detail-oriented Porter 3 years of experience in related roles. Industrious and dedicated with proven success in executing maintenance tasks while cultivating workplace safety.
Overview
6
6
years of professional experience
Work History
Cashier and Porter
Compass Group Inc.
2021.10 - Current
- Process sales transactions using the store's POS system, ensuring accuracy and efficiency
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Supervised stock and submitted reorder requests from counters during events.
- Contribute to inventory management, monitoring stock levels, and reordering products as needed
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Provided backup support during high-traffic periods by stepping into cashier roles when necessary.
Delivery Driver
Domino's Pizza
2023.07 - 2024.06
- Delivered packages to customer doorsteps and business offices
- Handled customers at the front end, quickly and accurately using Point of Sale (POS) systems, and maintained cash handling procedures.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Assisted customers with product selection and checkout processes, ensuring a smooth and friendly experience.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Assistant Manager
Furniture Point
2019.01 - 2020.12
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assist the Store Manager in tracking sales data, analyzing trends, and preparing reports.
- Manage the daily reconciliation of cash registers and ensure accurate cash handling.
- Help with budget planning, cost control, and profitability analysis.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Handle customer complaints and returns, ensuring quick and satisfactory resolutions.
- Coordinate with suppliers to place orders and manage deliveries.
Security Guard Officer
Vadium Security
2021.01 - 2023.10
- Supervisory position during the Roots and Blue event at Salmon Arm.
- Managed and helped 100+ evacuees during the forest fire.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons, and unusual incidences.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while prioritizing safety.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.
Education
Associate of Commerce And Business Administration - Business Administration
Thompson Rivers University
Kamloops, BC12.2023
Skills
- Customer Service
- Strong Work Ethic
- Problem Solving
- Clean Driving Record
- Work Under Pressure
- Money Handling
- Retail operations
- Work under pressure
- Negotiation
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Spanish
Elementary
Timeline
Delivery Driver
Domino's Pizza
2023.07 - 2024.06
Cashier and Porter
Compass Group Inc.
2021.10 - Current
Security Guard Officer
Vadium Security
2021.01 - 2023.10
Assistant Manager
Furniture Point
2019.01 - 2020.12
Associate of Commerce And Business Administration - Business Administration
Thompson Rivers University
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