Dev Banchal
Brampton
Summary
Driven professional with a proven track record at McDonald's, excelling in roles requiring exceptional cleanliness, hygiene, and guest service. Expert in complaint handling and cash management, I've significantly enhanced customer satisfaction and team efficiency. Skilled in data entry, my adeptness in balancing empathy with operational demands ensures optimal performance and safety in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Security Site Supervisor
Ap Residency
03.2022 - 06.2023
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Removed unauthorized persons from facility grounds.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
Cashier
Bharat Petroleum
07.2021 - 02.2022
- Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
- Enhanced customer satisfaction by providing friendly and efficient service.
- Maintained a clean and organized workspace for better efficiency during peak hours.
- Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
- Greeted customers entering store and responded promptly to customer needs.
Education
Social Service Worker
Sheridan College Institute of Technology And Advanced Learning
Oakville, ONSkills
- Security guard license
- Have a valid G license
- Cleanliness and hygiene
- Complaint Handling
- Efficient work ethic
- Patience and Empathy
- Cash handling expertise
- Food safety understanding
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Security Site Supervisor
Ap Residency
03.2022 - 06.2023
Cashier
Bharat Petroleum
07.2021 - 02.2022
Social Service Worker
Sheridan College Institute of Technology And Advanced Learning
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