Tre'Mel Marshall
Los Angeles
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
1
1
year of professional experience
1
1
Certification
Work History
USC Bookstore
CRCD Eterprise
Los Angeles
07.2024 - 08.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Stocked shelves with newly arrived products.
- Provided customer service by answering questions about product location, price and availability.
- Arranged merchandise in an attractive manner to promote sales.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Updated product labels to reflect accurate pricing.
- Packed boxes for shipment using appropriate packing materials.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stamped price tags on merchandise, referring to official price lists.
- Participated in team meetings to discuss service improvements and strategies.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Managed daily stock replenishment to maintain product availability.
- Organized backroom inventory to facilitate efficient stock retrieval.
- Stocked shelves with products following store procedures for product placement.
MPN
CRCD Eterprise
Los Angeles
02.2023 - 08.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Education
High School Diploma -
Gardena Senior High School
Gardena, CA06-2025
Skills
- Customer service
- Visual merchandising
- Product knowledge
- Inventory management
- Team collaboration
- Time management
- Effective communication
- Organizational skills
- Problem-solving
- Verbal communication
- Basic math
- Critical thinking
- Relationship building
- Collaboration
- Public speaking
- Problem resolution
- Troubleshooting
- Customer relations
- Attention to detail
- Team management
- Problem solving
- Confidence and determination
- Confidence in public
- Calm under pressure
- Flexible and adaptable
- Dependable and responsible
Certification
- Heartsaver CPR AED Certification
Accomplishments
- Certificate of Recognition from Los Angeles City Council District 9 Councilmember Curren Price Jr
Affiliations
- Football
- Track
- Make Music
- Help community
- Fundraising
Timeline
USC Bookstore
CRCD Eterprise
07.2024 - 08.2024
MPN
CRCD Eterprise
02.2023 - 08.2023
High School Diploma -
Gardena Senior High School