Destiny White
Victoria,BC
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management.. communication, teamwork, and adaptability, ensuring exceptional experience for the guests’.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Server
Cherish At Central Park
Victoria, BC
06.2023 - 11.2024
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences.
- Collaborated with kitchen staff to ensure timely meal preparations.
- Maintained cleanliness and organization of dining areas and utensils.
- Trained new servers on service standards and restaurant policies.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
Customer Service Cashier
A&W
Victoria, BC
08.2021 - 03.2022
- Maintained a clean and organized checkout area for customers.
- Collaborated with team members to ensure smooth service operations.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Addressed customer questions and concerns regarding products and services
Clerk
Fairways
Victoria, BC
08.2020 - 10.2021
- Processed transactions accurately using point-of-sale systems and cash registers.
- Handled incoming phone calls, directing them to the appropriate departments.
- Assisted customers with inquiries and complaints in a professional manner.
- Handled cash, credit, and debit transactions with precision.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Stocked shelves with merchandise when needed
Education
Royal Bay Secondary
Victoria, BCSkills
- Customer service
- Order taking
- Menu knowledge
- Cash handling
- Staff training
- Food station setup
- Food and beverage pairings
- Food safety
- Dining customer service
- Food running
Certification
- First Aid
- Food Safety
- Serving It Right
References
References available upon request.
Timeline
Server
Cherish At Central Park
06.2023 - 11.2024
Customer Service Cashier
A&W
08.2021 - 03.2022
Clerk
Fairways
08.2020 - 10.2021
Royal Bay Secondary