Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Psych Technician Assistant
Porterville Development Center State Hospital
12.2022 - 01.2024
Took and monitored vital signs, administered medications, and managed and charted on clients daily behavior.
Answered phone calls to process requests, transfer calls, set up appointment meetings for clients or relay messages.
Conducted group therapy sessions to foster positive communication skills and interpersonal relationships among clients.
Utilized exceptional active listening skills during one-on-one sessions, identifying concerns or distress signals among clients promptly.
Maintained a safe environment for both patients and staff through diligent observation and crisis intervention techniques.
Receptionist
The Springville Inn
04.2019 - 11.2022
Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
Collected room deposits, fees, and payments.
Managed cash transactions accurately, maintaining proper financial records for the reception area.
Ensured high-quality telephone etiquette by answering calls promptly and professionally while managing multiple lines during peak hours.
Nurse Assistant
Sierra Valley Rehab Center
12.2014 - 04.2019
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Assisted patients with activities of daily living, promoting independence and dignity.
Helped patients effectively with daily living activities, routine bathing, grooming, and other hygiene needs.
Education
High School Diploma -
Granite Hills High School
Porterville, CA
Skills
Behavior observation
Cash handling
Phone and email etiquette
Front desk management
Time management abilities
Medication administration
Microsoft office
Medical records management
Clinical skills
First aid and CPR
Languages
Spanish
Limited Working
Timeline
Psych Technician Assistant
Porterville Development Center State Hospital
12.2022 - 01.2024
Receptionist
The Springville Inn
04.2019 - 11.2022
Nurse Assistant
Sierra Valley Rehab Center
12.2014 - 04.2019
High School Diploma -
Granite Hills High School
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