Destiny Sanchez
South Pasadena
Summary
Results-driven leader with expertise in supervising operations and enhancing customer service. Skilled in problem-solving and fostering team collaboration to achieve goals. Cultivates a communicative culture that empowers employees, driving operational success and team performance.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Supervisor
Grocery Outlet Bargain Market
South Pasadena
09.2024 - 05.2026
- Led team of 10 employees in daily operations to achieve cohesive workflow.
- Oversaw daily operations to enhance store functionality and customer experience.
- Trained new team members on store policies and customer service standards.
- Managed inventory levels and restocked shelves for optimal product availability.
- Assisted customers with inquiries and resolved issues promptly and courteously.
- Monitored cash register operations for accuracy during transactions and end-of-day reports.
- Evaluated employee productivity to offer targeted feedback and coaching.
- Collaborated with other departments to coordinate workflow processes between teams.
Cashier
Target
San Francisco
07.2022 - 05.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers with product inquiries and store navigation.
- Greeted customers and answered any questions they had about the store's products and services.
- Handled returns and exchanges following store policies.
- Ensured cleanliness and organization of checkout areas throughout shifts.
Education
Bachelor of Arts - Child And Adolescent Development
San Francisco State University
San Francisco, CA08-2025
Associate of Science - Administration of Justice
Pasadena City College
Pasadena, CA12-2019
Multiple Subject Teaching Credential Program -
California State University, Los Angeles
Los Angeles, CA07-2026
Skills
- Team leadership
- Training and mentoring
- Customer service
- Conflict resolution
- Time management
- Communication skills
Certification
- Certificate of Clearance - June 2026
- Adult and Pediatric First Aid/CPR/AED - August 2025
- California Basic Educational Skills Test - August 2023
Timeline
Supervisor
Grocery Outlet Bargain Market
09.2024 - 05.2026
Cashier
Target
07.2022 - 05.2023
Bachelor of Arts - Child And Adolescent Development
San Francisco State University
Associate of Science - Administration of Justice
Pasadena City College
Multiple Subject Teaching Credential Program -
California State University, Los Angeles