Destiny Sanchez
Downey
Summary
Motivated individual with practical experience in project management and team leadership. Demonstrated strengths include critical thinking, and adaptability to thrive in fast-paced environments. Significant contributions made in previous roles through effective communication and problem-solving abilities. Committed to ongoing professional development and eager to apply learned skills in a new setting.
Overview
4
4
years of professional experience
Work History
Dietary Aide
Kaiser Permanente
Irvine
07.2022 - 02.2024
- Adapted to four roles in the dietary kitchen, including starter, transporter, expeditor and chef.
- Prepared meals following company health regulations and patient charts.
- Managed frequent deliveries, maintaining high standards including special requests.
- Verifying a patient information aligns with order requests. Ensuring NP or MA are aware of food schedules.
- Provide exceptional patient service
Online Shopper
Target
Downey
03.2021 - 12.2022
- Review, locate, prepare and package customers online orders.
- Ensure orders are accurate and completed timely. Was ranked #1 based on picks.
- Make substitutions when needed.
- Consult with customers to ensure satisfaction.
- Follow up on out-of-stock items
- Juggle shopping for online customers and helping in-store customers.
- Work in a fast-paced environment, especially during the evenings, weekends, and holidays
Manager
Wendy's
Downey
02.2020 - 02.2021
- Hired as a Team Member and promoted to Manager after 5 months.
- Ensured team was providing great customer service, food standards and a clean restaurant.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Maintained inventory of all food items and submit food and supply orders.
- Open store each morning and ensure cash box and registers were accurate from night before.
- Building team morale.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries complaints.
Education
High School Diploma -
Downey High School
Downey, California06-2019
Skills
- Team collaboration
- Meal preparation
- Scheduling and planning
- Time management
- Problem-solving
- Relationship building
- Customer service
- Computer Skills
- Microsoft Office
- Administrative support
- Social media and promotions
- Data entry
- Dedicated team player
- Professional and mature
- Self-starter
- Inventory tracking
Timeline
Dietary Aide
Kaiser Permanente
07.2022 - 02.2024
Online Shopper
Target
03.2021 - 12.2022
Manager
Wendy's
02.2020 - 02.2021
High School Diploma -
Downey High School