Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Client Aide
Christ Center Ministries
10.2023 - Current
Leadership Skills – Models appropriate and professional language and behavior to employees. Additionally, understands the 5 essential leadership skills are Communication, Creativity, Motivation, Positivity, and Feedback.
Multitasking Skills - Able to audit multiple facilities ensuring that services, processes, policies and outcomes are standardized while completing various tasks by required deadlines.
Communication Skills – Requires strong verbal and written communication skills. Must be able to write reports, produce presentations, calculate spreadsheets, convey via email and speak on behalf of CCM in a professional manner. At times, may communicate with outside vendors or 3rd parties.
Problem-solving Skills – Reviews Client Aide daily operations, problems and concerns and collaborates with management for possible solutions. Responds to incidents that occur at assigned facility, which requires in-depth investigation and documentation.
Flexibility – Steps in to support coverage of facilities, where no regularly scheduled staff are able to report to work. This includes the possibility of any shift for 24/7 coverage.
Training - Assists with new-hire selection, onboarding activities and trains new client aides at assigned facility. Introduction to facility staff and utilization of core job tools, (i.e., technology, checkpoints, email, Dropbox, Apricot, Acrobat, EOS, EOC & CA Update documentation).
Client Aide
Christ-Centered Ministries
01.2023 - 10.2023
Demonstrated positive interaction and de-escalation skills when redirecting negative behaviors.
Helps the clients cultivate appropriate social, behavioral, and interpersonal skills and attitudes necessary to community living and adjustment.
Provided support for clients completing nighttime and morning routines.
Conducted crisis intervention as needed.
Made routine checks and records the completion, as specified by the program.
Completed all forms of documentation according to individual program policy and procedures.
Assured that each client is physically present and accounted for during routine checks while notifying appropriate personnel if a client is not on site.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Entrusted to handle confidential and sensitive situations in professional matter.
Life Skills Coach/Driver
Easter Seals Southern California
05.2014 - 11.2018
Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
Assisted with transportation.
Helped clients to identify challenges and set goals.
Transported patients to and from group homes/family to activity sites.
Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.
Maintained detailed, confidential client files.
Provided insight and ideas to promote client growth.
Utilized positive reinforcement to maximize desired behavior and educational outcomes.
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Care Provider
California Respite Care
09.2017 - 02.2018
Working with clients in their home setting.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted patients with personal requirements for housekeeping and grooming assistance.
Assisted patients with self-administered medications.
Transported patients via wheelchair to and from rehabilitation and daily activities.
CNA - Certified Nursing Assistant
Park Avenue Healthcare & Wellness Center
10.2012 - 11.2013
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
CNA - Certified Nursing Assistant
Glendora Grand Inc
04.2012 - 11.2012
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment up to 8-14 patient's a day.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Obtained client medical history, medication information, symptoms and allergies.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Concrete Laborer
A&D Concrete Inc
11.2018 - 01.2019
Demolished and repaired old concrete surfaces.
Maintained clean, safe worksite for team safety and to help keep projects on-track.
Shoveled materials such as dirt, gravel and asphalt.
Completed physically demanding tasks such as lifting up to 50 pounds to move job materials.
Monitored inventory of key tools and materials used at each project site to provide consistent availability.
Operated equipment such as forklifts safely to efficiently complete site work.
Set wood and other forming materials to prepare for concrete pours.
Leveled, smoothed and finished surfaces of poured concrete for construction projects.
Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
Package Handler
UPS, UPS SCS WILLIAMS SONOMA
01.2019 - 09.2019
Used hand-held scanners and physical logs to accurately track item movements.
Assembled, sealed and loaded packages into correct trucks.
Removed jams and unblocked conveyor system to maintain flow of goods.
Followed verbal and written instructions to properly move and ship products.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Loaded package containers onto forklifts and transported into packaging areas.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Wrapped pallets in shrink wrap prior to loading.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Bobcat Fire Crew
Five Keys School And Program
11.2022 - 12.2022
Worked under both Park Ranger & Crew Supervisor in but also took on supervisor role when needed.
Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning to improve usability.
As Backup Driver I transported crew from and to work site while coordinating efficient routes to avoid delays and optimize schedules.
Conducted wildland firefighting training.
Maintained inventory to support work crews' to effectively prevent and extinguish fires, managing hand tools, extinguishers and hoses.
Developed, implemented and enforced fire prevention and environmental protection regulations.
Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
Education
Medi-Cal Peer Support Specialist-Pending - Peer Support Specialist Training
Lutheran Social Services
Southern CA
01-2024
Associate of Science - Health Administration
North-West College-West Covina
West Covina, CA
2017
High School Diploma - Sports Training
Rowland High School
Rowland Heights, CA
06.2012
Skills
Adaptable and Flexible
Team Player & Leader
Responsible and Punctual
Problem Solver
Strong Work Ethic
Great Attention to Detail
Great Multitasker
Writing, editing & computer literate
Additional Information
Authorized to work in the US for any employer
Certification
HMIS Basic Navigation Training Series: Individuals/Youth-Certificate
Corporate Affairs & Communications Manager at Christ Is The Answer MinistriesCorporate Affairs & Communications Manager at Christ Is The Answer Ministries